Findings under the Personal Information Protection and Electronic Documents Act (PIPEDA)
2004
- PIPEDA Case Summary #2004-286: Bank customers required to declare citizenship
- PIPEDA Case Summary #2004-285: Company refuses former employee's request for access
- PIPEDA Case Summary #2004-284: Use and disclosure of health information considered appropriate, but access request was mishandled
- PIPEDA Case Summary #2004-283: A bank charged fees to process requests for personal information
- PIPEDA Case Summary #2004-282: Excessive disclosures in the pursuit of a debt
- PIPEDA Case Summary #2004-281: Organization uses biometrics for authentication purposes
- PIPEDA Case Summary #2004-280: A company requires two pieces of ID to purchase telecommunications equipment
- PIPEDA Case Summary #2004-279: Surveillance of employees at work
- PIPEDA Case Summary #2004-278 : Daughter required to produce power of attorney document
- PIPEDA Case Summary #2004-277: Mass mailout results in disclosure of contest entrants e-mail addresses
- PIPEDA Case Summary #2004-276: The privacy implications of pay per view and piracy prevention measures
- PIPEDA Case Summary #2004-275: Bank provides inaccurate information to credit agencies
- PIPEDA Case Summary #2004-274: Telco takes action to improve how its privacy policies are disseminated
- PIPEDA Case Summary #2004-273: After installing surveillance cameras in the workplace, a broadcasting company has agreed to inform its employees about the purpose and to adopt a policy regarding its use
- PIPEDA Case Summary #2004-272: Bank exceeded the time limit for responding to an access request and cannot send all the records requested
- PIPEDA Case Summary #2004-271: Bank continues to send solicitations despite being informed to stop
- PIPEDA Case Summary #2004-270: Bank agrees to modify automated message
- PIPEDA Case Summary #2004-269: Employer hires private investigator to conduct video surveillance on employee
- PIPEDA Case Summary #2004-268: Electronic monitoring does not yield any information, but practice is strongly discouraged
- PIPEDA Case Summary #2004-267: Bank discloses customer's personal information to employer
- PIPEDA Case Summary #2004-266: Bank improves credit card application process
- PIPEDA Case Summary #2004-265: Video cameras in the workplace
- PIPEDA Case Summary #2004-264: Video cameras and swipe cards in the workplace
- PIPEDA Case Summary #2004-263: A bank is commended for the language used in an account agreement
- PIPEDA Case Summary #2004-262: Airline agrees to amend privacy policy
- PIPEDA Case Summary #2004-261: A promotional technique that is not good privacy practice
- PIPEDA Case Summary #2004-260: An individual objects to her name and address being sold to third parties
- PIPEDA Case Summary #2004-259: A bank required two specific pieces of identification as well as additional information in order to issue a bank card
- PIPEDA Case Summary #2004-258: Courier company amends consent form and improves information-handling practices
Definitions under the Personal Information Protection and Electronic Documents Act
Please note that the 2004 case summaries have been renumbered to accommodate the posting of two additional case summaries for the 2003 period.