Incidents are matters that the Office of the Privacy Commissioner learns of from various sources. The source can be the media or an organization that has raised a privacy concern with the Office. Frequently, a victim is not identified and a complaint has not been filed with the Office.
The Office conducts an investigation into the incident and summaries of noteworthy incident investigations will be posted as appropriate.
- Incident Summary #2: CIBC's privacy practices failed in cases of misdirected faxes