To lodge a complaint under the Privacy Act

Before filing a complaint with us, you may wish to contact the Access to Information and Privacy (ATIP) Co-ordinator of the institution to try to resolve the matter. A list of ATIP Co-ordinators can be found at: http://www.tbs-sct.gc.ca/atip-aiprp/apps/coords/index-eng.asp. You may also call 1-800-282-1376, toll-free, to speak to an Information Officer about how to lodge a complaint.

If you choose to lodge a complaint against a federal government institution with the Office of the Privacy Commissioner, please use our complaint form. You will have to download the form, fill it out and mail it to:

The Office of the Privacy Commissioner of Canada
112 Kent Street
Ottawa ON K1A 1H3

Lodging a complaint with our Office is free of charge and we are here to assist you throughout the process. There is no need to hire special advisors to help you lodge a complaint with our Office.