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Most asked about topics
- The complaint process – What can I do if I think my privacy rights have been violated?
- Our mandate – What does the Office of the Privacy Commissioner of Canada do?
- Social Insurance Number (SIN) — Who Can ask for my SIN number?
- Identity theft and fraud — I think I may be a victim of fraud or identity theft. What do I do now?
Top of PageGeneral resources
Looking for information on a different topic? You may be able to find the information you are looking for by following one of the links below. Alternatively, please try our Search tool.
Top of PageMedia or Interview Requests
To contact a media relations officer, communicate with Anne-Marie Hayden, Director General of Communications, at 819-994-5581 or by email at Anne-Marie.Hayden@priv.gc.ca.
Top of PageComplaints
If you believe you have a complaint under the Privacy Act or PIPEDA, we encourage you to see our page on how to file a complaint under PIPEDA or our page on how to file a complaint under the Privacy Act.
There is no charge for filing a complaint with the Office of the Privacy Commissioner of Canada and you do not need to hire special advisors to help you with the process.
Note: The Office of the Privacy Commissioner does not process complaints via email. If you wish to file a complaint electronically, you may do so by using our online complaint form.
Top of PageReporting a Privacy Breach Incident
Individuals can report privacy breach incidents either by calling our general inquiries line at 1-800-282-1376 or by writing to the main address provided below. If you are an individual with a privacy concern, please do not email our notification account below.
Organizations may report privacy breach incidents as follows:
- By email: email@example.com;
- By phone: (819) 994-5444; Toll-free: 1-800-282-1376; or,
- By mail:
Office of the Privacy Commissioner of Canada
30 Victoria Street
Top of PageOPC Publication Requests
Please note that all our publications are available in eletronic format on our web site. However, if you would like to obtain a paper copy of a particular publication, please send and email to firstname.lastname@example.org clearly indicating which document you would like to obtain, as well as your name and postal address.
Top of PageSpeaking Engagement Requests
Want an OPC speaker at your next event? Write to us at email@example.com with the following details:
- The name of your event
- The name of the organizer(s)
- The date of the event
- The topic you would like addressed
- Background information about your audience size and composition (e.g., students, lawyers, policy experts, etc).
- Contact information
Our speaking engagement co-ordinator will get in touch with you to begin processing your request.
We strongly recommend that you make speaking engagement requests at least 2 months before your anticipated event date to allow us enough time to assess your request.
Top of PageWebmaster
The Webmaster is responsible for the overall management of the Privacy Commissioner's Internet website. Please direct questions and comments concerning the site by email to firstname.lastname@example.org.
Top of PageInformation Centre
If you have browsed our web site and haven’t found the information you are looking for, you can contact us by telephone, Monday to Friday, 8:30 a.m. to 4:30 p.m. Our Information Centre is at your service to give you general advice and help you with your questions.
Phone: (819) 994-5444
Fax: (819) 994-5424
TTY: (819) 994-6591