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Summaries of settled cases
2010
2009
2007
- Settled case summary #30: Solicitor’s lien insufficient grounds to deny access to personal information
- Settled case summary #29: Department store revises process for collecting personal tax exemption information
2006
- Settled case summary #28: DVD-rental store revises membership application process
- Settled case summary #27: Clinic discloses client information when trying to collect a debt
- Settled case summary #26: Department store’s credit card application form appropriate
- Settled case summary #25: Personal information on credit card receipts to be masked by 2007
- Settled case summary #24: Company revises privacy policy to clarify why it keeps personal information for a specific length of time, and designates privacy officer
- Settled case summary #23: Caretaker reveals that tenant’s cheque has bounced
- Settled case summary #22: Counsellor/client miscommunication leads to distressing consequences
- Settled case summary #21: Loyalty program inadvertently markets to child members
- Settled case summary #20: Condominium corporation learns that personal information consists of more than just contact information
- Settled case summary #19: SIN not required when signing apartment lease
- Settled case summary #18: Business learns that it must have a privacy policy available to the public
2005
- Settled case summary #17: Supplementary identification required to obtain members’ discount
- Settled case summary #16: Personal information on receipts removed, information collected when goods returned is limited
- Settled case summary #15: Salesperson's hastiness results in unwanted credit card for customer
- Settled case summary #14: Disclosure of personal information to estranged spouse
- Settled case summary #13: Company clamps down on unsolicited e-mail practice
2004
- Settled case summary #12: Department store clarifies source of mail-out, and reviews opt-out policies and suppression mechanisms
- Settled case summary #11: Trucking Business Formulates and Implements Privacy Policy
- Settled case summary #10: Collection agency corrects inaccurate information
- Settled case summary #9: Windows reveal too much information
- Settled case summary #8: Company takes steps to become compliant with the Act
- Settled case summary #7: Company eliminates excessive information from database
- Settled case summary #6: Trucking company prepares privacy policies and procedures and designates a privacy officer subsequent to settling complaint from former employee
- Settled case summary #5: Credit check to open a personal deposit account
- Settled case summary #4: Company amends employee list it sends to union
- Settled case summary #3: Concerns result in improved language of consent
- Settled case summary #2: Pharmacy simplifies its consent policy and procedures
- Settled case summary #1: Store implements changes following laptop lapse
