Annual Report 2012-2013 on the Privacy Act - page 6

1.0 Commissioner’s Message..............................................................................................................................1
1.1 THE YEAR IN REVIEW - Key Accomplishments during 2012-2013..................................................................................... 5
1.2 Privacy by the numbers in 2012-2013........................................................................................................................................... 8
2.0 Moving to vulnerable information technology: A time of mounting privacy risks. ............................11
2.1 Continued vulnerability: Managing the risks that remain with information technology...............................................12
2.2 Royal Canadian Mounted Police disclosure of wiretap information....................................................................................13
2.3 Correctional Service of Canada......................................................................................................................................................13
2.4 Data breach reports .........................................................................................................................................................................14
2.5 Loss of USB key at Human Resources and Skills Development Canada and Department of Justice Canada.........16
2.6 Hard drive loss involves over half a million student loan borrowers...................................................................................16
2.7 Immediate follow-ups.......................................................................................................................................................................17
2.8 Financial Transactions and Reports Analysis Centre of Canada records, encrypted laptop, and USB key
stolen from vehicle............................................................................................................................................................................17
2.9 Correctional Service of Canada unencrypted USB key lost and recovered in schoolyard.............................................18
3.0 Handle with care: a call for respect amidst new incidents of unauthorized access and collection.19
3.1 An Audit of the Canada Revenue Agency..................................................................................................................................20
3.2 Aboriginal Affairs and Northern Development Canada wrongly collects information from
First Nations activist’s personal Facebook page........................................................................................................................26
3.3 Criminal background check on tenant.........................................................................................................................................28
3.4 Estranged wife accessed husband’s medical records..............................................................................................................29
3.5 Canada Revenue Agency employee accesses tax file without authorization ..................................................................29
3.6 National Defence employee accesses someone’s personal health records for her own personal reasons..............30
4.0 Justice delayed is justice denied: Persistent delays by federal institutions in responding to
individual access requests and complaint investigations by our Office ....................................................31
4.1 Royal Canadian Mounted Police....................................................................................................................................................32
4.2 Delays in responding to access requests....................................................................................................................................33
5.0 Private and safe: Securing the right to privacy amidst the quest for stronger public safety............35
5.1 An audit of Financial Transactions and Reports Analysis Centre of Canada....................................................................36
5.2 Privacy and the pursuit of perimeter security............................................................................................................................42
5.3 Canada-United States Entry/Exit System...................................................................................................................................43
5.4 Customs Controlled Areas..............................................................................................................................................................44
5.5 Immigration Information Sharing Treaty......................................................................................................................................44
5.6 Temporary Resident Biometrics Project.......................................................................................................................................45
Table of Contents
1,2,3,4,5 7,8,9,10,11,12,13,14,15,16,...110
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