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Investigation Statistics

PIPEDA 2014 -

COMPLAINTS CLOSED BY INDUSTRY SECTOR AND DISPOSITION

Early resolution (ER)

Dispositions (not ER)

Subtotal of dispositions not ER

Total early resolution and other

dispositions

Sector category

Declined

Discontinued (under 12.2)

No Jurisdiction

Withdrawn

Settled

Not well-founded

Well-founded

Well-founded resolved

Well-founded conditionally resolved

Financial

31

4 1 20 1 15

7

48

79

Transportation

12 56 1

3 1

1

62

74

Telecommunications

34

2

1 1 4

2

10

44

Services

19

2 4 1

6

13

32

Internet

16

2 2 3

2

1 5

15

31

Other Sectors

15

1 3 6 1

1 1

13

28

Insurance

14

1 2 4 1 1

4

13

27

Sales/Retail

16

1

1 1

1 1 1

6

22

Accommodations

16

1

2

3

19

Professionals

4

1 2 5

8

12

Entertainment

3

1

1

2

4

7

Total

180 56 13 12 49 7 25 2 24 7 195 375

45