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Annual Report to Parliament 2014 – Report on the

Personal Information Protection and Electronic Documents Act

Appendix 2

Definitions of Findings and Other Dispositions

At the beginning of 2012, our Office altered some of the definitions of findings and dispositions

in order to better convey the outcomes of our investigations under PIPEDA, and to better reflect

the responsibilities of organizations to demonstrate accountability under the

Act

.

The definitions below explain what each disposition means.

Not well-founded

: The investigation uncovered no or insufficient evidence to conclude an

organization contravened PIPEDA.

Well-founded and conditionally resolved

: The Commissioner determined that an organization

contravened a provision of PIPEDA. The organization committed to implementing the

recommendations made by the Commissioner and demonstrating their implementation within

the time frame specified.

Well-founded and resolved

: The Commissioner determined that an organization contravened a

provision of PIPEDA. The organization demonstrated it had taken satisfactory corrective action

to remedy the situation, either proactively or in response to recommendations made by the

Commissioner, by the time the finding was issued.

Well-founded

: The Commissioner determined that an organization contravened a provision of

PIPEDA.

Settled

: The OPC helped negotiate a solution that satisfied all involved parties during the course

of the investigation. The Commissioner does not issue a report.

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