Annual Report to Parliament 2014 – Report on the
Personal Information Protection and Electronic Documents Act
Definitions of Findings and Other Dispositions
At the beginning of 2012, our Office altered some of the definitions of findings and dispositions
in order to better convey the outcomes of our investigations under PIPEDA, and to better reflect
the responsibilities of organizations to demonstrate accountability under the
The definitions below explain what each disposition means.
: The investigation uncovered no or insufficient evidence to conclude an
organization contravened PIPEDA.
Well-founded and conditionally resolved
: The Commissioner determined that an organization
contravened a provision of PIPEDA. The organization committed to implementing the
recommendations made by the Commissioner and demonstrating their implementation within
the time frame specified.
Well-founded and resolved
: The Commissioner determined that an organization contravened a
provision of PIPEDA. The organization demonstrated it had taken satisfactory corrective action
to remedy the situation, either proactively or in response to recommendations made by the
Commissioner, by the time the finding was issued.
: The Commissioner determined that an organization contravened a provision of
: The OPC helped negotiate a solution that satisfied all involved parties during the course
of the investigation. The Commissioner does not issue a report.