P H O N E
Don’t give out credit card numbers or
other personal information over the
phone unless it’s to a trusted person or
you initiated the call yourself.
If someone calls unexpectedly and
requests your personal or financial
information, try calling the organization
they are representing to verify that the
request is legitimate. Reputable firms
never ask for personal information
without significant safeguards.
WA L L E T
Carry only essential ID such as your
driver’s license and health card. Leave
your Social Insurance Number card,
passport and birth certificate in a safe
Do not let private organizations make
copies of your ID documents unless there
is a legitimate need and you know that
they will be protected adequately. The
information on the copy is as valuable as
on the original document.
O N L I N E
Make sure your computer and mobile
device are protected with passwords.
Mobile phones and tablets are small
and easily lost or stolen. They are full
of personal information that could be
compromised if they fall into the wrong
Make sure your computer is equipped
with online security and privacy
safeguards including, but not limited to,
firewalls and virus protection.
Create unique, hard-to-guess passwords
for each of your online accounts
and change them often, particularly
if you suspect they may have been
Keep all software, especially security and
privacy safeguards, up-to-date.
Whenever possible, do not engage in
sensitive activities—like online banking
or online purchases—on your mobile
device when you are in public. You never
know who may be watching or filming
you in order to capture your personal
If you feel you need to log on to your
e-mail or bank account from a library
or other public computer, make sure no
one can watch over your shoulder as you
type in your password and other private
information. Log out when you leave.