When you shop or bank online, or fill out
online forms, look for the padlock symbol
at the lower right corner of your screen
(also look for “https” in the site URL).
This symbol means the link between
your computer and the site is encrypted,
helping to protect the information while
it is in transit. And be sure to log off
when your transaction is complete.
Be careful about where and to whom you
divulge or post any personal information
Don’t reply to suspicious e-mails, IM
or text messages asking you to provide
personal information online, even if they
appear to come from financial institutions
or government agencies. Call the bank or
agency if you have doubts.
Disable Wi-Fi and Bluetooth when
you are not using it – when you leave
your device open by default, you leave
your data vulnerable to access by others
without your knowledge or consent
whenever you pass through cafés and
other places offering open, public wireless
Delete all personal information from
your electronic media devices before
discarding, recycling or selling them.
There are several ways to do this, for
example by overwriting or destroying
If you become a victim
If you think you have been targeted, there are some actions you should take to address the situation.
Depending on the circumstances, you might need to:
Report the incident to local police if the matter involved a theft/crime.
Report the incident to the Canadian Anti-Fraud Centre (1-888-495-8501) if the matter involved a
scam or fraud.
Seek a copy of your credit report and review it.
Advise your bank and credit card companies. Close any accounts and cancel any cards that may
have been compromised.
Report any missing identity documents or cards, such as a driver’s licence, a health card or
immigration documents to the appropriate organization.