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When you shop or bank online, or fill out

online forms, look for the padlock symbol

at the lower right corner of your screen

(also look for “https” in the site URL).

This symbol means the link between

your computer and the site is encrypted,

helping to protect the information while

it is in transit. And be sure to log off

when your transaction is complete.

Be careful about where and to whom you

divulge or post any personal information


Don’t reply to suspicious e-mails, IM

or text messages asking you to provide

personal information online, even if they

appear to come from financial institutions

or government agencies. Call the bank or

agency if you have doubts.

Disable Wi-Fi and Bluetooth when

you are not using it – when you leave

your device open by default, you leave

your data vulnerable to access by others

without your knowledge or consent

whenever you pass through cafés and

other places offering open, public wireless


Delete all personal information from

your electronic media devices before

discarding, recycling or selling them.

There are several ways to do this, for

example by overwriting or destroying

the media.

If you become a victim

If you think you have been targeted, there are some actions you should take to address the situation.

Depending on the circumstances, you might need to:

Report the incident to local police if the matter involved a theft/crime.

Report the incident to the Canadian Anti-Fraud Centre (1-888-495-8501) if the matter involved a

scam or fraud.

Seek a copy of your credit report and review it.

Advise your bank and credit card companies. Close any accounts and cancel any cards that may

have been compromised.

Report any missing identity documents or cards, such as a driver’s licence, a health card or

immigration documents to the appropriate organization.