A c c e s s t o Yo u r
P e r s o n a l I n f o r m at i o n
you also have
the right to see the information that the
government holds about you, and to request
corrections to that information.
To do that, you should contact the Privacy
Coordinator in the relevant government
department or agency. To find out who
that person is, refer to Info Source, which
is a public directory of every department
and agency of the federal government. It is
available on the Info Source website.
Once you have located the correct contact,
complete a Personal Information Request
Form, which is available online. Being as
precise as possible in your request will help
speed up the process.
The Personal Information Request Form
should be sent directly to the Privacy
Coordinator in the relevant department or
There is no charge to request access to your
personal records. Ordinarily, the government
has 30 days to respond to your request,
although this deadline may be extended
under certain circumstances, such as when
large quantities of documents are involved
or if your documents require translation or
conversion into a different format.
Once you have received and reviewed the
information, you can reassure yourself that
it is accurate and complete. If it is not,
you may ask the department or agency to
make the necessary corrections, additions or
Note: Requests for access to information
held by the federal government that is
personal information should be made
Access to Information Act
is enforced by the Office of the Information
Commissioner of Canada.
R e s o u r c e s
Information on federal departments and
agencies can be found in Info Source:http://www.infosource.gc.ca/index-eng.
Info Source includes a link to the Privacy
Coordinators at all departments and
Personal Information Request Forms are