Opportunities at the OPC
The Office of the Privacy Commissioner of Canada (OPC) offers a variety of opportunities for talented individuals seeking to further their careers.
Potential employees can look forward to working with professionals from a wide range of fields in a challenging and rewarding work environment. We encourage you to search our current job opportunities and apply online.
We offer a wide variety of exciting careers that come with an array of benefits and flexible work arrangements that can help you balance your work and private life.
We are looking for qualified, competent people from various pools of talent. The individuals who choose to make their careers at the OPC make it what it is.
As an equal opportunity employer the OPC also strives to achieve a workplace that is representative of the Canadian workforce and of the people we serve. The Office embraces diversity and inclusiveness, and is committed to fairness, transparency and access. We encourage members of the following employment equity groups to apply and to self-identify : women, members of a visible minority group, Aboriginal peoples and persons with a disability.
Why the OPC?
Come build a future with the Office of the Privacy Commissioner of Canada (OPC)!
If you are looking for an EXCITING, CHALLENGING and DYNAMIC CAREER in the federal Public Service, then we’re looking for you!
The Office of the Privacy Commissioner of Canada (OPC) is where people who are passionate about the privacy rights of others work to make a difference.
Across all occupational categories, we offer an environment that is intellectually stimulating and supportive. We offer a wide range of exciting careers that incorporate an array of benefits and flexible work arrangements that can help you balance your work and private life. And there are lots of opportunity for personal and career development, through training, coaching, conferences, performance reviews, and language training.
The OPC includes approximately160 employees. One third of the staff work as investigators or auditors. Investigators are responsible for investigating complaints received from individuals and incidents of mismanagement of personal information, while auditors assess compliance of the federal government and the private sector with the various requirements set out in the two federal privacy laws, the Privacy Act and the Personal Information Protection and Electronic Documents Act (PIPEDA.) The nature and source of the complaints vary widely, and staff may travel to various locations across the country in pursuit of relevant information.
Other occupational groups with significant representation include communications experts, policy researchers, and lawyers/legal services. People in these positions conduct in-depth research, develop citizen awareness, analyse legislation, and liaise with parliamentarians, To provide vital administrative support for the OPC, there are also challenging administrative, clerical, financial, Information Management / Informatics Technology and Human Resources (HR) related positions.
As students or recent graduates, you can start your career and make a difference. If you are an experienced professional or knowledge worker or government employee, you can take your career to a new level. Your best is yet to come.
As an equal opportunity employer the OPC also strives to achieve a workplace that is representative of the Canadian workforce and of the people we serve. The Office embraces diversity and inclusiveness, and is committed to fairness, transparency and access. We encourage members of the following employment equity groups to apply and to self-identify: women, members of a visible minority group, Aboriginals and persons with a disability.
What to Expect?
Potential employees can look forward to working with professionals from a wide range of fields in a challenging and rewarding work environment at the Office of the Privacy Commissioner of Canada. The individuals who choose to make their careers at the OPC make it what it is.
We offer a wide variety of exciting careers that come with an array of benefits and flexible work arrangements that can help you balance your work and private life.
Enjoy the opportunity to work in Ottawa - a cosmopolitan, bilingual city surrounded by waterways, including the Rideau Canal which is a UNESCO World Heritage Site. Ottawa features world-class museums and cultural institutions, family-friendly festivals, sports and abundant green space.
“My colleagues and I are engaged and passionate about what we do. Everyone is glad to team up and help when needed, and management is appreciative of our work and understanding of our needs.”
Angelo Iacono, Senior Privacy Investigator
“The work is so varied and the projects I have on my plate are really interesting. The privacy issues we deal with are fascinating, and at the end of the day, you get to see results that you can be proud of.”
Anne-Marie Hayden, Director, Communications
“I am constantly impressed by the dedication and commitment of my fellow employees. The people who work here are passionate about what they do and they really care.” Henri Quan, Senior Strategic Financial Officer
Careers with OPC are as varied and interesting as the people and projects that create our organization. Regardless of your academic background or professional interest, OPC offers a range of opportunities for growth and advancement - all with one employer. The following position descriptions give a brief overview of what you could experience in a career with us. Explore the possibilities.
Pay Scales in the OPC
As part of the Public Service of Canada, we offer competitive rates of pay and attractive benefits packages. Current rates of pay for various different occupational categories are available on the Treasury Board Secretariat website.
Administrative Services (AS)
Some relevant fields of study: Accounting, Business Administration, Commerce, Public Administration.
OPC's administrative services officers are essential to efficient and smooth operations and may be required to:
- Provide administrative support and advice in human resources, finance, information management, information technology, safety and/or health and security
- Conduct analysis of requests for services, apply central agency and departmental procedures, and identify courses of action
- Identify sources of information, research background material, undertake preliminary analyses of issues, and prepare correspondence, and/or briefing materials
- Provide advice and guidance to clients on processes, procedures and requirements, and coordinate the processing of requirements through internal or external service providers
- Research and coordinate the implementation of and/or develop options for new, or revisions to, policies, programs, procedures, guidelines and information management systems; oversee the monitoring and evaluation of the effectiveness of programs and services
- Participate in working groups responsible for the delivery of administrative services and organization/participation in special events
- Coordinate senior managers' schedules and direct the flow of information coming into and going out of the unit
Prerequisite: Secondary school diploma or employer-approved alternative.
Clerical and Regulatory (CR)
Some relevant fields of study: Accounting,Business
Those involved in Clerical or Regulatory services at OPC could expect to:
- Perform routine administrative tasks, such as completing and processing documentation/forms for supplies, repairs and service; enter baseline information into automated systems
- Provide reception services such as answering routine inquiries on organizational services and products, re-direct calls to other organizational units, record and distribute messages
- Maintain systems such as, filing, correspondence tracking, Bring-Forward, as well as other transactional records such as petty cash, taxi vouchers, bills of lading for courier service
- Operate office equipment; reproduce, collate, and organize materials
- Type, proofread, input reports/texts from written or verbal instructions
- Make logistical arrangements for travel and conferences
- Research automated and manual information systems and recommend new procedures or formats
- Provide information and assistance regarding the organization's service and products.
Prerequisite: Successful completion of secondary school diploma or employer-approved alternative.
Computer Systems and Information Management/Technology (CS/IM/IT)
Some relevant fields of study: Computer Programming, Computer Science, Information Technology, and Information Management
Our computer systems officers are primarily involved in the application of computer systems knowledge to the planning, development, installation and maintenance of information technology processing systems to manage, administer or support departmental programs and activities and take care of the IT infrastructure. Computer systems officers use leading-edge technology in a fast-paced and service-oriented environment, either individually or as part of a team.
- Administering a departmental network
- Providing systems operations and maintenance
- Configuring new hardware
- Performing systems analyses
- Providing help desk services
- Installing and testing new systems
- Providing LAN/WAN support
- Researching emerging technologies
- Data warehousing
- Policy and strategy development
- Provide expert advice to management and staff of the Office on the privacy implications of national security and public safety initiatives (including international information sharing arrangements, etc).
Prerequisite: Successful completion of two years of an acceptable post-secondary educational program in computer science, information technology, information management or another specialty relevant to the position to be staffed.
Economics, Sociology and Statistics (EC)
Some relevant fields of study: Economics, Sociology, Statistics, Political Science, and Public Policy/Business Administration
OPC's policy and economic analysts are called upon to conduct regular environmental scanning, synthesis, analysis, and research activities to inform departmental knowledge and socio-economic issues. They are responsible for researching privacy and technology issues to support policy development, investigations, audits and reviews, and administer the research program which supports research into and the promotion of the protection of personal information through building citizen awareness. Roles include:
- Conducting research, analysis, and evaluation of policy issues
- Conducting research, intelligence gathering through a variety of sources; synthesizing and analyzing information / data; to assess the impacts and implications of personal privacy protections under the Act(s);
- Research legislation and jurisprudence in support of policy development and review of the legislations, recommend changes to the legislation and policy to meet rapidly evolving privacy protection.
- Participate in or conduct environmental scans to identify key issues and privacy trends;
- Provide research and policy advice to the management of the Office;
- Participate in national and international meetings and symposia to further understanding of international privacy interests of Canadians;
- Develop policy and advocacy positions, options and strategies to advance and protect the personal privacy interest of Canadians.
Prerequisite: Graduation with a degree from a recognized university with acceptable specialization in economics, sociology or statistics.
Financial Management (FI)
Some relevant fields of study: Accounting, Commerce, Finance, Business Administration, Economics, and Government of Canada Financial Management Certificate
The Financial Management Group comprises positions that are primarily involved in the planning, development, analysis, delivery or management of internal Public Service financial policies, programs, services or other related activities.
Our financial administration officers perform complex financial operations for OPC. Roles include:
- Planning, organizing and participating in financial operations
- Provide advice on financial implications of policy and program proposals
- Developing and implementing processes, practices and procedures
- Preparing financial reports and information
- Monitoring financial operations
- Adapting procedures to meet business requirements
- Providing financial planning, analysis, advice and reporting.
Prerequisite: Post-secondary degree with specialization or eligibility for a recognized professional accounting designation (i.e., CA, RIA/CMA or CGA).
Library Science (LS)
Some relevant fields of study: Library Science
Library science officers at OPC may be required to:
- Coordinate and deliver library and information services; manage the collection; contribute to the formulation of service strategies and business plans
- Review client requests; identify sources of information; gather data using manual and automated searching techniques; synthesize information; interact with clients and stakeholders to obtain and provide information
- Provide advice on library issues, trends and strategic directions; promote library strategies and service delivery with clients
- Lead and provide expertise to project teams and working groups on library strategies and initiatives; prepare analyses, briefings and reports; deliver presentations; represent the library on committees and in meetings; determine budget requirements and manage service contracts
- Develop and maintain electronic products and services such as bibliographic databases, Web sites, Internet, intranet and CD-ROM's
- Develop and deliver training to staff, colleagues and clients
- Consult, develop, evaluate and modify information management processes and procedures for the life cycle management of information holdings.
Prerequisites: Graduation from a recognized university with a master's degree in library science or in library and information science; or graduation from a recognized university with a bachelor's degree in library science or in library and information science for which another bachelor's degree was a prerequisite.
Marketing and Communication (Information Services) (IS)
Some relevant fields of study: Communications, Marketing, Media, Multimedia, New Media, Liberal Arts, Fine Arts, Journalism, Graphic Design, Public Affairs, Policy Management, Social Sciences, Humanities, Advertising, Public Relations, Mass Communications, English or French Literature
Employees in the IS category get the OPC’s message out to employees, the media, the public, and other government departments and agencies. They do so in a manner that ensures the Government of Canada's communication activities are well coordinated, effectively managed and responsive to the diverse information needs of the public. Roles include:
- Management, development and implementation of communication strategies and plans that reflect the overall direction and priorities of the Government of Canada and the Office of the Privacy Commissioner of Canada with respect to privacy issues
- Provision of strategic advice and communications support to OPC staff and senior government officials that respects the Government of Canada's Communications Policy and relevant policies and legislation including the Official Languages Act and the Federal Identify Program.
- Planning and organizing of media announcements and special events on behalf of OPC and the Privacy Commissioner of Canada
- Management, development and production coordination of a range of internal and external communications activities, products and publications, including advertising, public opinion research and consultations, ministerial correspondence, media advisories, news releases, backgrounders, speeches, feature articles, fact sheets, newsletters, brochures and annual reports that promote and support the development of effective programs, policies and services
- Management, development and production of electronic communications delivered to both internal and external audiences through the OPC’s public website and an intranet site.
- Evaluation of media strategies through media monitoring and analysis and public opinion research.
- Provide strategic project planning and advice on corporate public outreach and public education projects, products and services
- Coordinate and implement of consultations and activities in support of the Office’s public outreach strategy / program.
Prerequisite: A degree from a recognized university.
Educational Requirements: eligibility for membership in the Bar of one of the provinces or territories of Canada or in the Order of Notaries in the Province of Quebec
OPC’s lawyers are called upon to provide or comment on proposed laws / policies, conducting legal research, preparing litigation, training staff and engaging external stakeholders on legal aspects of privacy and protection of personal information, and developing and maintaining a legal resource centre for the Office. Their roles include:
- Produce legal opinions for the Office on the administration and application of the Privacy Act and the Personal Information Protection and Electronic Documents Act as well as other federal and provincial legislation and regulations relating to the OPC
- Provide or write legal opinions on all aspects of law, such as administrative, contract, labour and constitutional law, the Canadian Charter of Rights and Freedom, copyright law, conflicts of interest, etc, in order to support management
- Provide management and staff with legal services concerning the administration and application of legislation;
- Carries out research and performs comparative legal studies concerning the Office
- Advises staff on various aspects of their work: investigations, conciliation, mediation, litigations, proposed amendments to legislation, etc.
Personnel Administration (PE)
Some relevant fields of study: HR Management, Labour or Industrial Relations, Psychology, Business or Public Administration, Organizational Development, Education Sciences, Social Sciences, Sociology.
Our Human Resource Consultants work in partnership with line managers and executives to help ensure we have the right people to get the job done. Roles include:
- Recruitment and Staffing
- Staff Relations
- Classification and Organizational Development
- Human Resource Planning
- Employment Equity
- Policy and Strategy Development
- Official Languages
- Performance Management
- Learning and Development
Prerequisite: Graduation with a degree from a recognized university with acceptable specialization in human resources management, labour or industrial relations, psychology, public or business administration, organizational development, education sciences, social sciences, sociology, or in any other field relevant to the work to be performed.
Programme Administration (PM)
Some relevant fields of study: Accounting, Business Administration, Commerce, and Public Administration.
Roles for program administration officers include:
- Coordinate and deliver program administration services; provide information in response to requests;
- Provide program administration support; interpret and evaluate applications or requests for information or investigations
- Conduct background research and information collection; undertake preliminary analysis of issues and complaints related to mismanagement of personal information; prepare reports and components of briefings or presentations
- Anticipate evolving requirements; analyze requirements and develop strategies and options to meet objectives; provide advice on the selection, implementation and management of strategies; provide advice and guidance on issues, options and requirements related to privacy issues relative to the general public and organizations
- Participate on and provide expertise to project teams and working groups involved in analyzing, developing and coordinating program-related strategies and initiatives; conduct background research and analysis of issues; contribute to the development and monitoring of strategies and plans; prepare analyses, briefings and reports; deliver presentations; participate in committees and/or meeting with clients/stakeholders
- Monitor service components of the program(s); monitor program activities against accepted standards to ensure compliance; resolve problems
- Research, recommend and contribute to the development and implementation of program policies, procedures and information management systems; monitor and analyze the effectiveness of initiatives, services and processes
- Monitor compliance with privacy regulations.
Prerequisite: A secondary school diploma or employer-approved alternatives.
Who Can Apply?
The OPC is looking for talented people with up-to-date knowledge and skills.
Apply as a Student
At the OPC, we see student work terms as a chance to identify high-performing potential recruits for possible permanent employment. Students who work with the OPC may be hired into permanent positions upon graduation.
So, working as a student can mean a foot in the door and the fast track to a career with the federal government. We offer excellent compensation and benefits, flexible work arrangements, opportunities for advancement, continuous learning, work-life balance and a range of opportunities that are second to none.
The Federal Government hires thousands of students to work in many different departments and other government agencies through the FSWEP program. To make yourself available for a position that is specific to the OPC, you must register for FSWEP.
Many secondary and post-secondary students need to do co-op work terms or internships as a part of their academic program. The OPC offers interesting work terms in several areas.
Apply as a member of the General Public
Are you interested in a career where your skills, leadership and creativity are put to good use? Would you like to work in an exciting field with other dedicated professionals, knowledge workers, researchers and specialists who are passionate about privacy rights? Are you interested in a job with great benefits and the possibility of career movement both within the OPC and across the federal government? If yes, then the OPC could be the place for you!
Remember, if there are no job openings currently listed for the OPC, check back again soon, as positions may open up in the future.
Apply as a Federal Public Servant
If you are already in the Government of Canada database, then consider a move to the OPC, which offers you a fast-paced career dealing with cutting edge social/legal/political issues. Enjoy the benefits of working in a smaller organization (approximately 160 people) located centrally in downtown Ottawa. You will be able to develop new unique specialized skills that will allow you to grow within the OPC and also expand your skill set with new knowledge and experiences transferable to other government settings.
All internal candidates please visit Publiservice.
How to Apply
The Public Service Commission (PSC) Jobs.gc.ca site is your source for careers within the federal government and provides information about working for the federal government (including a guide about how to apply). All job opportunities for students and graduates are included on this site.
Please use the PSC’s on-line service referenced above to apply for positions within the federal government. Applications will be received and accepted on-line through the Public Service Commission on behalf of the Office of the Privacy Commissioner of Canada (OPC).
Please visit Jobs.gc.ca on a daily basis as new opportunities are posted regularly.
All internal candidates please visit Publiservice.
REMEMBER: Make sure your resume clearly outlines how your experience corresponds to the requirements outlines on the statement of merit criteria.
Unfortunately, we do not keep resumes on file that we receive through general inquiries.
Tips for Applicants
Resume Tips - What Does It Take to Get Screened In?
- Read the entire job advertisement closely (including the notes) before applying. Review all of the Merit Criteria: the Essential Qualifications, Asset Qualifications, Operational Requirements and Organizational Needs.
- Tailor your resume and cover letter for each and every job you are applying for. Advertisements can vary, even for similar jobs.
- Keep your resume to 2-3 pages if at all possible, without leaving out essential details.
- Your resume and cover letter should be concise and relevant. Your resume is not your life story, rather a tool to get you to the assessment stage.
- Create a good first impression: clearly demonstrate how you meet all of the criteria and provide all the requested information.
- Prove and illustrate by using concrete examples that you have the required qualifications (i.e. experience, education and any other criteria that the poster advises may be used to screen/eliminate candidates).
- Don't just parrot the advertisement back at the employer; don't just say you have the experience, prove it with relevant details and examples. Here is one:
“I use Word and WordPerfect to write letters, fax cover sheets, reports with tables and graphs, conduct mail merges and print labels.” This kind of approach is much more effective than saying something vague like: “I have extensive experience with word processing software”.
- Begin sentences with action words to describe your experiences and accomplishments (i.e. “developed file tracking spreadsheets” or “trained new employees”).
- List your work examples and accomplishments in the same order as they are identified in the Statement of Merit , ie, provide your education background, followed by experience details that address each of the experience qualifications in sequence, as they appear in the advertisement.
- You need not write about all the duties you've performed at every job, rather include those that are relevant to the position you are applying for.
- Acronyms can be confusing. Spell names and titles then follow with the acronym. e.g. Office of the Privacy Commissioner of Canada (OPC).
- Specify your language proficiency.
- Quantify your experience wherever possible. Cite numerical figures, time periods, efficiency improvements, etc. Demonstrate accomplishments due directly to your work (i.e. reduced office expenditures by 10%).
- List education and work experience starting with the most recent first.
- Don't forget: you can include relevant volunteer experience.
- Creating an effective resume may require writing several drafts and getting feedback from friends, co-workers or resume experts.
- Proofread your resume to ensure there are no spelling, grammar or typing errors.
- Don't include additional documentation unless requested to do so.
- Use a resume format that compliments you: chronological, functional, or combination.
Interview Tips - How do you “Ace” the Interview?
- Prepare, Prepare, Prepare before the interview! Think of real life work examples from your career that demonstrate the competencies, knowledge and abilities outlined in the Statement of Merit Qualifications.
- Preparation may include asking questions of the hiring manager, current incumbents in the position, and obtaining a work description from Human Resources. You want to know: “What's it like to work there?”
- Practice, Practice, Practice! Thinking of a good example “on the spot” is difficult, so take the time ahead of time to find good examples of past experiences. Practice answering hypothetical questions by yourself or with a friend. Hearing yourself respond to questions will help you assess if you need more practice.
Example 1: “Interpersonal skills”: Describe a time when you had to deal with a difficult client. How did you handle this situation?
Example 2: Describe a situation when you encountered an individual who was less than polite and courteous.
- You will always know what competencies you will be evaluated on based on the advertisement. These are outlined in the statement of merit qualifications.
- Keep your answers concise and focused. Use the “star acronym” with your examples: S/T: describe the “situation and task”, A: describe the “action” which you took, R: describe the final “result”
- Monitor your body language. Make good eye contact, relax, smile, and take a deep breath between questions to relieve any stress. Remember, a lot of communication is non-verbal.
- Take a moment to think about your answer before speaking. Organize your thoughts first and do not worry about “pause times” between questions.
- If you don't understand a question, ask the interviewer to repeat or rephrase it.
- Prepare a list of questions to ask the interviewer/s. For example, ask questions about the work environment, hours of work, and opportunities for growth & training.
- Be punctual and don't forget to bring a positive attitude!
More information on interviews: How to Get Ready for the Job Interview
Commited to Employment Equity
The Office of the Privacy Commissioner of Canada is committed to being representative of the Canadian population it serves. We actively recruit members of Employment Equity designated groups. These groups are:
- Members of visible minorities
- Persons with disabilities
- Aboriginal peoples, and
We encourage members of these groups to self-identify when they apply through our recruitment campaign.
To find out more about the four groups designated by the Employment Equity Act, please visit the Public Service Commission of Canada's Web site.
Our job opportunities appeal to a broad range of career-minded people at all stages of their lives. Take a look and explore the possibilities.
This is an external recruitment site managed by the Public Service Commission and used by all government departments/agencies. Positions posted on this website provide all Canadians an opportunity to join the Public Service.
Link to the official Jobs.gc.ca website.
Current OPC Job Opportunities for the General Public
There are no current job opportunities.
This is an internal recruitment site managed by the Public Service Commission and used by all government departments/agencies. Positions posted on this website are restricted to Public servants and provide an equal opportunity for internal movement.
Link to the official Publiservice website.
Current OPC Job Opportunities for Public Servants
- IT Research Analyst (CS-03)
Closing date: Wednesday, March 25, 2015