As a small business owner, you wear many hats. You’re the Chief Executive Officer, the Chief Financial Officer, the VP of Marketing and Sales. And of course, you’re also the Chief Information Officer and Chief Privacy Officer. While big business has the budget to keep legal advisers on retainer to deal with privacy issues, this isn’t a likely option for you.
It is vital to give your customers a single point of contact at your organization to deal with privacy issues. Many unhappy consumers have approached the Office of the Privacy Commissioner of Canada upset that they could not find someone within a business who could answer their privacy questions.
Private sector privacy legislation requires organizations to build privacy policies that outline how they collect, use and disclose their customers’ personal information. That process need not be difficult. Below, is a checklist of actions that represent some of the key elements for compliance with the federal law. While the list is not exhaustive, it will help build the essential elements of your new privacy policy.
The federal, Alberta and British Columbia Privacy Commissioners have created an online tool that will help small and medium-sized businesses better safeguard the personal information of customers and employees.
Understanding how best to manage and protect personal information can be a difficult task for small businesses, so we hope our new mini-quiz will help to identify some issues that organizations need to be aware of.
Once again, students from the Encounters with Canada program have selected the winners of our annual student video contest! Here are the winners for our 2009 competition:
On Data Privacy 2010 we’d like to take a moment to remind everyone that is the responsibility of both individuals and companies to make sure that personal information is safe.
University of Ottawa law professor Michael Geist has launched iOptOut, a website allowing Canadians to opt out of unsolicited phone calls and emails. iOptOut is meant to complement the federal government’s Do-Not-Call list, expected sometime in the fall of this year:
Day to day, our actions are being captured, and increasingly, it’s being done by surveillance cameras. This technology – like RFID tags – is being used by more organizations everyday to improve security and deter thieves. And while that’s a perfectly legitimate reason to employ cameras, organizations should also be ensuring their surveillance activities minimize the impact on people’s privacy.