It’s Emergency Preparedness Week in Canada – time to encourage Canadians to become better prepared to face an emergency with basic steps such as keeping bottled water and canned goods in the basement.
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Companies are always seeking ways to improve productivity. The most innovative and successful methods can create some positive buzz around a company.
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An Office of the Privacy Commissioner of Canada (OPC) survey of 1,006 companies across Canada shows that many businesses are not employing recommended technological tools or practices to protect the digitally-stored personal information of their customers.
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Accountability matters when it comes to privacy. As a business, though, you may not always find it clear what accountability really means when it comes to personal information protection.
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A recently released study has given further evidence to the link between privacy and personal information protection and consumer confidence.
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As a small business owner, you wear many hats. You’re the Chief Executive Officer, the Chief Financial Officer, the VP of Marketing and Sales. And of course, you’re also the Chief Information Officer and Chief Privacy Officer. While big business has the budget to keep legal advisers on retainer to deal with privacy issues, this isn’t a likely option for you.
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It is vital to give your customers a single point of contact at your organization to deal with privacy issues. Many unhappy consumers have approached the Office of the Privacy Commissioner of Canada upset that they could not find someone within a business who could answer their privacy questions.
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Private sector privacy legislation requires organizations to build privacy policies that outline how they collect, use and disclose their customers’ personal information. That process need not be difficult. Below, is a checklist of actions that represent some of the key elements for compliance with the federal law. While the list is not exhaustive, it will help build the essential elements of your new privacy policy.
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The federal, Alberta and British Columbia Privacy Commissioners have created an online tool that will help small and medium-sized businesses better safeguard the personal information of customers and employees.
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Understanding how best to manage and protect personal information can be a difficult task for small businesses, so we hope our new mini-quiz will help to identify some issues that organizations need to be aware of.
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