Language selection

Search

Investigations into businesses

The Office of the Privacy Commissioner of Canada (OPC) conducts independent and impartial investigations into the personal information handling practices of businesses subject to the Personal Information Protection and Electronic Documents Act (PIPEDA).

The OPC publishes a selection of case summaries and findings from its investigations to provide concrete examples of how PIPEDA applies to the day-to-day management of personal information by businesses.

For each case, the Office indicates the outcome using a set of defined terms for findings and dispositions.

For more information about the complaint and investigation process, read How the OPC Enforces PIPEDA.

Note: Complainants are not named in the summaries or reports. The organizations are not identified unless the Privacy Commissioner of Canada has deemed it to be in the public interest to do so.

Disclaimer: Typographical errors have been corrected from the original version of the report of findings. They are indicated in [brackets].

PIPEDA Case Summary #2003-229

Bank denied individual access to her personal information

PIPEDA Case Summary: Bank denied individual access to her personal information

Date of findings:
PIPEDA Case Summary #2003-230

Bank accused of improperly disclosing unlisted phone number to another financial institution

PIPEDA Case Summary: Bank accused of improperly disclosing unlisted phone number to another financial institution

Date of findings:
PIPEDA Case Summary #2003-220

Telemarketer objects to employer sharing her sales results with other employees

PIPEDA Case Summary: Telemarketer objects to employer sharing her sales results with other employees

Date of findings:
PIPEDA Case Summary #2003-219

Bank requires credit checks as condition for opening deposit account

PIPEDA Case Summary: Bank requires credit checks as condition for opening deposit account

Date of findings:
PIPEDA Case Summary #2003-218

Bank accused of using personal information for purposes other than those for which it was initially collected

PIPEDA Case Summary: Bank accused of using personal information for purposes other than those for which it was initially collected

Date of findings:
PIPEDA Case Summary #2003-208

Bank accused of collecting and disclosing personal information without consent

PIPEDA Case Summary: Bank accused of collecting and disclosing personal information without consent

Date of findings:
PIPEDA Case Summary #2003-211

Bank accused of improperly disclosing overdraft information to another bank

PIPEDA Case Summary: Bank accused of improperly disclosing overdraft information to another bank

Date of findings:
PIPEDA Case Summary #2003-215

Bank records customer call without consent

PIPEDA Case Summary: Bank records customer call without consent

Date of findings:
PIPEDA Case Summary #2003-214

Bank employee improperly collected and used customer personal information

PIPEDA Case Summary: Bank employee improperly collected and used customer personal information

Date of findings:
PIPEDA Case Summary #2003-200

Bank disclosure results in cancelled wedding

PIPEDA Case Summary: Bank disclosure results in cancelled wedding

Date of findings:

Showing items 421 through 430 of 641.

Filter these results

Search by key word or choose from the filter options below to narrow the results.


Dispositions

Complaint Types

Sectors

Topics

Principles

Date of Findings


Report a problem or mistake on this page
Error 1: No selection was made. You must choose at least 1 answer.
Please select all that apply (required):

Note

Date modified: