Language selection

Investigations into businesses

Filter these results

Search by key word or choose from the filter options below to narrow the results.


Dispositions

Complaint Types

Sectors

Topics

Principles

Date of Findings


The Office of the Privacy Commissioner of Canada (OPC) conducts independent and impartial investigations into the personal information handling practices of businesses subject to the Personal Information Protection and Electronic Documents Act (PIPEDA).

The OPC publishes a selection of case summaries and findings from its investigations to provide concrete examples of how PIPEDA applies to the day-to-day management of personal information by businesses.

For each case, the Office indicates the outcome using a set of defined terms for findings and dispositions.

For more information about the complaint and investigation process, read How the OPC Enforces PIPEDA.

Note: Complainants are not named in the summaries or reports. The organizations are not identified unless the Privacy Commissioner of Canada has deemed it to be in the public interest to do so.

PIPEDA Case Summary #2003-201

Former employee encounters delays in accessing personal information

PIPEDA Case Summary: Former employee encounters delays in accessing personal information

Date of findings:
PIPEDA Case Summary #2003-216

An airport is accused of not having disclosed all the personal information requested by an employee and of not having retained other personal information

PIPEDA Case Summary: An airport is accused of not having disclosed all the personal information requested by an employee and of not having retained other personal information

Date of findings:
PIPEDA Case Summary #2003-192

Bank does not obtain the meaningful consent of customers for disclosure of personal information

PIPEDA Case Summary: Bank does not obtain the meaningful consent of customers for disclosure of personal information

Date of findings:
PIPEDA Case Summary #2003-195

Company exceeds time limits in responding to request for access to personal information

PIPEDA Case Summary: Company exceeds time limits in responding to request for access to personal information

Date of findings:
PIPEDA Case Summary #2003-189

Bank removed customer's SIN from some, but not all, of its records

PIPEDA Case Summary: Bank removed customer's SIN from some, but not all, of its records

Date of findings:
PIPEDA Case Summary #2003-194

Credit reporting agencies acquitted of misusing consumers' social insurance numbers

PIPEDA Case Summary: Credit reporting agencies acquitted of misusing consumers' social insurance numbers

Date of findings:
PIPEDA Case Summary #2003-190

Bank opens former employee's mail

PIPEDA Case Summary: Bank opens former employee's mail

Date of findings:
PIPEDA Case Summary #2003-191

Company's collection and disclosure of employee sick leave information

PIPEDA Case Summary: Company's collection and disclosure of employee sick leave information

Date of findings:
PIPEDA Case Summary #2003-186

Telecommunications company accused of improper collection and use of personal information

PIPEDA Case Summary: Telecommunications company accused of improper collection and use of personal information

Date of findings:
PIPEDA Case Summary #2003-180

Bank uses tape-recording of customer's call for unidentified training purpose; connects another customer to the recording

PIPEDA Case Summary: Bank uses tape-recording of customer's call for unidentified training purpose; connects another customer to the recording

Date of findings:

Showing items 431 through 440 of 626.

Report a problem or mistake on this page
Error 1: No selection was made. You must choose at least 1 answer.
Please select all that apply (required):

Note

Date modified: