Investigations into businesses

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The Office of the Privacy Commissioner of Canada (OPC) conducts independent and impartial investigations into the personal information handling practices of businesses subject to the Personal Information Protection and Electronic Documents Act (PIPEDA).

The OPC publishes a selection of case summaries and findings from its investigations to provide concrete examples of how PIPEDA applies to the day-to-day management of personal information by businesses.

For each case, the Office indicates the outcome using a set of defined terms for findings and dispositions.

For more information about the complaint and investigation process, read How the OPC Enforces PIPEDA.

Note: Complainants are not named in the summaries or reports. The organizations are not identified unless the Privacy Commissioner of Canada has deemed it to be in the public interest to do so.

PIPEDA Case Summary #2003-143

Individual alleged that former employer disclosed personal information without consent

PIPEDA Case Summary: Individual alleged that former employer disclosed personal information without consent

Date of findings:
PIPEDA Case Summary #2003-134

Individual refused access to credit history

PIPEDA Case Summary: Individual refused access to credit history

Date of findings:
PIPEDA Case Summary #2003-135

Individual alleged that employer asked for too much medical information

PIPEDA Case Summary: Individual alleged that employer asked for too much medical information

Date of findings:
PIPEDA Case Summary #2003-136

Employee accuses company of denying access request

PIPEDA Case Summary: Employee accuses company of denying access request

Date of findings:
PIPEDA Case Summary #2003-137

Telecommunications company accused of not protecting account against unauthorized access

PIPEDA Case Summary: Telecommunications company accused of not protecting account against unauthorized access

Date of findings:
PIPEDA Case Summary #2003-138

Unlisted address appears on electronic directory

PIPEDA Case Summary: Unlisted address appears on electronic directory

Date of findings:
PIPEDA Case Summary #2003-139

Individual claims that bank collected unnecessary information and retained it for too long

PIPEDA Case Summary: Individual claims that bank collected unnecessary information and retained it for too long

Date of findings:
PIPEDA Case Summary #2003-131

Citizen objects to cable company broadcasting street activities on local channel and Web site

PIPEDA Case Summary: Citizen objects to cable company broadcasting street activities on local channel and Web site

Date of findings:
PIPEDA Case Summary #2003-125

Company accused of reporting inaccurate information to credit bureaus

PIPEDA Case Summary: Company accused of reporting inaccurate information to credit bureaus

Date of findings:
PIPEDA Case Summary #2003-126

Telecommunications company accused of using customer's personal information without consent

PIPEDA Case Summary: Telecommunications company accused of using customer's personal information without consent

Date of findings:

Showing items 481 through 490 of 619.

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