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Investigations into businesses

The Office of the Privacy Commissioner of Canada (OPC) conducts independent and impartial investigations into the personal information handling practices of businesses subject to the Personal Information Protection and Electronic Documents Act (PIPEDA).

The OPC publishes a selection of case summaries and findings from its investigations to provide concrete examples of how PIPEDA applies to the day-to-day management of personal information by businesses.

For each case, the Office indicates the outcome using a set of defined terms for findings and dispositions.

For more information about the complaint and investigation process, read How the OPC Enforces PIPEDA.

Note: Complainants are not named in the summaries or reports. The organizations are not identified unless the Privacy Commissioner of Canada has deemed it to be in the public interest to do so.

Disclaimer: Typographical errors have been corrected from the original version of the report of findings. They are indicated in [brackets].

PIPEDA Case Summary #2003-150

Credit agency accused of improper disclosure of personal information

PIPEDA Case Summary: Credit agency accused of improper disclosure of personal information

Date of findings:
PIPEDA Case Summary #2003-167

Subscriber objects to magazine's rental of his name and address to marketers

PIPEDA Case Summary: Subscriber objects to magazine's rental of his name and address to marketers

Date of findings:
PIPEDA Case Summary #2003-148

Air traveller offended by airline's information requirements for baggage claim

PIPEDA Case Summary: Air traveller offended by airline's information requirements for baggage claim

Date of findings:
PIPEDA Case Summary #2003-149

Individual denied access to personal information

PIPEDA Case Summary: Individual denied access to personal information

Date of findings:
PIPEDA Case Summary #2003-146

Company uses SIN for identification purposes

PIPEDA Case Summary: Company uses SIN for identification purposes

Date of findings:
PIPEDA Case Summary #2003-147

Railway company withholds employee's personal information

PIPEDA Case Summary: Railway company withholds employee's personal information

Date of findings:
PIPEDA Case Summary #2003-144

Alleged improper disclosure of credit card number to third party

PIPEDA Case Summary: Alleged improper disclosure of credit card number to third party

Date of findings:
PIPEDA Case Summary #2003-145

Alleged disclosure of personal information to a third party without consent

PIPEDA Case Summary: Alleged disclosure of personal information to a third party without consent

Date of findings:
PIPEDA Case Summary #2003-140

Bank accused of denying access request and disclosing personal information without consent

PIPEDA Case Summary: Bank accused of denying access request and disclosing personal information without consent

Date of findings:
PIPEDA Case Summary #2003-141

Credit agency accused of disclosing personal information without knowledge and consent

PIPEDA Case Summary: Credit agency accused of disclosing personal information without knowledge and consent

Date of findings:

Showing items 491 through 500 of 641.

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