Investigations into businesses
The Office of the Privacy Commissioner of Canada (OPC) conducts independent and impartial investigations into the personal information handling practices of businesses subject to the Personal Information Protection and Electronic Documents Act (PIPEDA).
The OPC publishes a selection of case summaries and findings from its investigations to provide concrete examples of how PIPEDA applies to the day-to-day management of personal information by businesses.
For each case, the Office indicates the outcome using a set of defined terms for findings and dispositions.
For more information about the complaint and investigation process, read How the OPC Enforces PIPEDA.
Note: Complainants are not named in the summaries or reports. The organizations are not identified unless the Privacy Commissioner of Canada has deemed it to be in the public interest to do so.
Disclaimer: Typographical errors have been corrected from the original version of the report of findings. They are indicated in [brackets].
PIPEDA Case Summary: Credit agency accused of improper disclosure of personal information
PIPEDA Case Summary: Subscriber objects to magazine's rental of his name and address to marketers
PIPEDA Case Summary: Air traveller offended by airline's information requirements for baggage claim
PIPEDA Case Summary: Individual denied access to personal information
PIPEDA Case Summary: Company uses SIN for identification purposes
PIPEDA Case Summary: Railway company withholds employee's personal information
PIPEDA Case Summary: Alleged improper disclosure of credit card number to third party
PIPEDA Case Summary: Alleged disclosure of personal information to a third party without consent
PIPEDA Case Summary: Bank accused of denying access request and disclosing personal information without consent
PIPEDA Case Summary: Credit agency accused of disclosing personal information without knowledge and consent
Showing items 491 through 500 of 641.
Report a problem or mistake on this page
- Date modified: