Investigations into businesses

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The Office of the Privacy Commissioner of Canada (OPC) conducts independent and impartial investigations into the personal information handling practices of businesses subject to the Personal Information Protection and Electronic Documents Act (PIPEDA).

The OPC publishes a selection of case summaries and findings from its investigations to provide concrete examples of how PIPEDA applies to the day-to-day management of personal information by businesses.

For each case, the Office indicates the outcome using a set of defined terms for findings and dispositions.

For more information about the complaint and investigation process, read How the OPC Enforces PIPEDA.

Note: Complainants are not named in the summaries or reports. The organizations are not identified unless the Privacy Commissioner of Canada has deemed it to be in the public interest to do so.

PIPEDA Case Summary #2003-130

Disclosure of personal information in the collection of a debt

PIPEDA Case Summary: Disclosure of personal information in the collection of a debt

Date of findings:
PIPEDA Case Summary #2003-128

Airline accused of collecting too much information for U.S. authorities

PIPEDA Case Summary: Airline accused of collecting too much information for U.S. authorities

Date of findings:
PIPEDA Case Summary #2003-129

Bank released personal information of third parties without their knowledge and consent

PIPEDA Case Summary: Bank released personal information of third parties without their knowledge and consent

Date of findings:
PIPEDA Case Summary #2003-124

Individual complains of delayed response to credit history request and refusal to amend personal information

PIPEDA Case Summary: Individual complains of delayed response to credit history request and refusal to amend personal information

Date of findings:
PIPEDA Case Summary #2003-123

Radio station collected and disclosed personal information for journalistic purposes

PIPEDA Case Summary: Radio station collected and disclosed personal information for journalistic purposes

Date of findings:
PIPEDA Case Summary #2003-122

Bank accused of refusing access

PIPEDA Case Summary: Bank accused of refusing access

Date of findings:
PIPEDA Case Summary #2003-118

Employer's effort to collect personal medical information deemed appropriate; no evidence of inappropriate disclosure

PIPEDA Case Summary: Employer's effort to collect personal medical information deemed appropriate; no evidence of inappropriate disclosure

Date of findings:
PIPEDA Case Summary #2003-119

Employer's practice of collecting personal medical information to support a transfer request deemed appropriate

PIPEDA Case Summary: Employer's practice of collecting personal medical information to support a transfer request deemed appropriate

Date of findings:
PIPEDA Case Summary #2003-120

Employer's policy and practices regarding the collection of personal medical information deemed appropriate

PIPEDA Case Summary: Employer's policy and practices regarding the collection of personal medical information deemed appropriate

Date of findings:
PIPEDA Case Summary #2003-117

Bank requires credit check on small business account applicant

PIPEDA Case Summary: Bank requires credit check on small business account applicant

Date of findings:

Showing items 491 through 500 of 618.

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