Investigations into businesses

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The Office of the Privacy Commissioner of Canada (OPC) conducts independent and impartial investigations into the personal information handling practices of businesses subject to the Personal Information Protection and Electronic Documents Act (PIPEDA).

The OPC publishes a selection of case summaries and findings from its investigations to provide concrete examples of how PIPEDA applies to the day-to-day management of personal information by businesses.

For each case, the Office indicates the outcome using a set of defined terms for findings and dispositions.

For more information about the complaint and investigation process, read How the OPC Enforces PIPEDA.

Note: Complainants are not named in the summaries or reports. The organizations are not identified unless the Privacy Commissioner of Canada has deemed it to be in the public interest to do so.

PIPEDA Case Summary #2001-15

Privacy Commissioner releases his finding on the prescribing patterns of doctors

PIPEDA Case Summary: Privacy Commissioner releases his finding on the prescribing patterns of doctors

Date of findings:
PIPEDA Case Summary #2001-14

Selling of information on physicians' prescribing patterns

PIPEDA Case Summary: Selling of information on physicians' prescribing patterns

Date of findings:
PIPEDA Case Summary #2001-13

Bank accused of withholding bond certificates

PIPEDA Case Summary: Bank accused of withholding bond certificates

Date of findings:
Incident Summary #2001-2
Date of findings:
PIPEDA Case Summary #2001-11

Bank loses customer's personal information

PIPEDA Case Summary: Bank loses customer's personal information

Date of findings:
PIPEDA Case Summary #2001-10

Trucking company collects personal information intended for Canada Customs

PIPEDA Case Summary: Trucking company collects personal information intended for Canada Customs

Date of findings:
PIPEDA Case Summary #2001-8

Use and disclosure of personal information in telephone directories

PIPEDA Case Summary: Use and disclosure of personal information in telephone directories

Date of findings:
PIPEDA Case Summary #2001-9

Bank teller writes account number on cheque

PIPEDA Case Summary: Bank teller writes account number on cheque

Date of findings:
PIPEDA Case Summary #2001-7

Bank customer requests credit score information

PIPEDA Case Summary: Bank customer requests credit score information

Date of findings:
PIPEDA Case Summary #2001-6

Personal information retained after application rejected

PIPEDA Case Summary: Personal information retained after application rejected

Date of findings:

Showing items 591 through 600 of 607.

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