Investigations into businesses
The Office of the Privacy Commissioner of Canada (OPC) conducts independent and impartial investigations into the personal information handling practices of businesses subject to the Personal Information Protection and Electronic Documents Act (PIPEDA).
The OPC publishes a selection of case summaries and findings from its investigations to provide concrete examples of how PIPEDA applies to the day-to-day management of personal information by businesses.
For each case, the Office indicates the outcome using a set of defined terms for findings and dispositions.
For more information about the complaint and investigation process, read How the OPC Enforces PIPEDA.
Note: Complainants are not named in the summaries or reports. The organizations are not identified unless the Privacy Commissioner of Canada has deemed it to be in the public interest to do so.
Disclaimer: Typographical errors have been corrected from the original version of the report of findings. They are indicated in [brackets].
PIPEDA Case Summary #2001-20: Employer sends third parties copies of response to employee's access requests
PIPEDA Case Summary: Airline accused of refusing access to personal information about vacation incidents
PIPEDA Case Summary: Requester alleges non-receipt of credit report from agency
PIPEDA Case Summary: Employee alleges non-consensual disclosure by employer to investment firm
PIPEDA Case Summary: Estate executor disappointed in search for safety deposit box information
PIPEDA Case Summary: Privacy Commissioner releases his finding on the prescribing patterns of doctors
PIPEDA Case Summary: Selling of information on physicians' prescribing patterns
PIPEDA Case Summary: Bank accused of withholding bond certificates
PIPEDA Case Summary: Bank loses customer's personal information
Showing items 621 through 630 of 642.
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