Investigations into businesses

Filter these results

  • Principles

    • 4.5.3
    • 4.7.5

Search by key word or choose from the filter options below to narrow the results.


Dispositions

Complaint Types

Sectors

Topics

Principles

Date of Findings


The Office of the Privacy Commissioner of Canada (OPC) conducts independent and impartial investigations into the personal information handling practices of businesses subject to the Personal Information Protection and Electronic Documents Act (PIPEDA).

The OPC publishes a selection of case summaries and findings from its investigations to provide concrete examples of how PIPEDA applies to the day-to-day management of personal information by businesses.

For each case, the Office indicates the outcome using a set of defined terms for findings and dispositions.

For more information about the complaint and investigation process, read How the OPC Enforces PIPEDA.

Note: Complainants are not named in the summaries or reports. The organizations are not identified unless the Privacy Commissioner of Canada has deemed it to be in the public interest to do so.

PIPEDA Report of Findings #2011-004

A credit union in Ontario should have obtained consent for credit check on spouse

PIPEDA Report of Findings: A credit union in Ontario should have obtained consent for credit check on spouse

Date of findings:
PIPEDA Case Summary #2010-003

Poor response to customer’s access requests causes unnecessary deletion of his personal information

PIPEDA Report of Findings: Poor response to customer’s access requests causes unnecessary deletion of his personal information

Date of findings:
PIPEDA Case Summary #2008-396

Identification machines and video cameras in bars examined

PIPEDA Report of Findings: Identification machines and video cameras in bars examined

Date of findings:
PIPEDA Case Summary #2009-017

Third-party landlord organization collected, used and disclosed tenants’ personal information without their consent

PIPEDA Report of Findings: Third-party landlord organization collected, used and disclosed tenants’ personal information without their consent

Date of findings:
PIPEDA Report of Findings #2009-008

Report of Findings: CIPPIC v. Facebook Inc.

PIPEDA Report of Findings: Complaint Filed by the Canadian Internet Policy and Public Interest Clinic (CIPPIC) against Facebook Inc. under PIPEDA.

Date of findings:
PIPEDA Case Summary #2007-388

Personal relationship between two employees triggers covert video surveillance by employer and raises consent issues

PIPEDA Case Summary: Personal relationship between two employees triggers covert video surveillance by employer and raises consent issues

Date of findings:
PIPEDA Case Summary #2007-376

Condo security company did not misuse security camera system, but improved personal information safeguards

PIPEDA Case Summary: Condo security company did not misuse security camera system, but improved personal information safeguards

Date of findings:
PIPEDA Case Summary #2007-377

Law firm's shoddy privacy practices result in missing personal information; request for access denied

PIPEDA Case Summary: Law firm’s shoddy privacy practices result in missing personal information; request for access denied

Date of findings:
PIPEDA Case Summary #2008-388

Ticketmaster Canada Limited revised its policies and practices with respect to PIPEDA to protect customers' personal information

PIPEDA Case Summary: Ticketmaster Canada Limited revised its policies and practices with respect to PIPEDA to protect customers’ personal information

Date of findings:
PIPEDA Backgrounder #2008-388

Backgrounder: Ticketmaster Investigation

Backgrounder: Ticketmaster Investigation - February 12, 2008

Date of findings:

Showing items 31 through 40 of 90.

Report a problem or mistake on this page
Please select all that apply (required): Error 1: This field is required.

Note

Date modified: