Investigations into businesses

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The Office of the Privacy Commissioner of Canada (OPC) conducts independent and impartial investigations into the personal information handling practices of businesses subject to the Personal Information Protection and Electronic Documents Act (PIPEDA).

The OPC publishes a selection of case summaries and findings from its investigations to provide concrete examples of how PIPEDA applies to the day-to-day management of personal information by businesses.

For each case, the Office indicates the outcome using a set of defined terms for findings and dispositions.

For more information about the complaint and investigation process, read How the OPC Enforces PIPEDA.

Note: Complainants are not named in the summaries or reports. The organizations are not identified unless the Privacy Commissioner of Canada has deemed it to be in the public interest to do so.

PIPEDA Case Summary #2006-351

Use of personal information collected by Global Positioning System considered

PIPEDA Case Summary: Use of personal information collected by Global Positioning System considered

Date of findings:
PIPEDA Case Summary #2006-342

Owner allowed to disclose tenants' rent information

PIPEDA Case Summary: Owner allowed to disclose tenants’ rent information

Date of findings:
PIPEDA Case Summary #2006-326

Credit bureau sets retention period for positive information

PIPEDA Case Summary: Credit bureau sets retention period for positive information

Date of findings:
PIPEDA Case Summary #2005-304

Movie theatre chain strengthens personal information handling practices

PIPEDA Case Summary: Movie theatre chain strengthens personal information handling practices

Date of findings:
PIPEDA Case Summary #2005-289

Stolen laptop engages bank's responsibility

PIPEDA Case Summary: Stolen laptop engages bank's responsibility

Date of findings:
PIPEDA Case Summary #2002-42 (Update)

Air Canada allows 1% of Aeroplan membership to opt out of information sharing practices

PIPEDA Case Summary #2002-42: Air Canada allows 1% of Aeroplan membership to "opt out" of information sharing practices

Date of findings:
PIPEDA Case Summary #2004-276

The privacy implications of pay per view and piracy prevention measures

PIPEDA Case Summary: The privacy implications of pay per view and piracy prevention measures

Date of findings:
PIPEDA Case Summary #2004-267

Bank discloses customer's personal information to employer

PIPEDA Case Summary: Bank discloses customer's personal information to employer

Date of findings:
PIPEDA Case Summary #2004-264

Video cameras and swipe cards in the workplace

PIPEDA Case Summary: Video cameras and swipe cards in the workplace

Date of findings:
PIPEDA Case Summary #2003-237

Individual accuses employer of disclosing personal information to co-workers

PIPEDA Case Summary: Individual accuses employer of disclosing personal information to co-workers

Date of findings:

Showing items 41 through 50 of 87.

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