Investigations into businesses
The Office of the Privacy Commissioner of Canada (OPC) conducts independent and impartial investigations into the personal information handling practices of businesses subject to the Personal Information Protection and Electronic Documents Act (PIPEDA).
The OPC publishes a selection of case summaries and findings from its investigations to provide concrete examples of how PIPEDA applies to the day-to-day management of personal information by businesses.
For each case, the Office indicates the outcome using a set of defined terms for findings and dispositions.
For more information about the complaint and investigation process, read How the OPC Enforces PIPEDA.
Note: Complainants are not named in the summaries or reports. The organizations are not identified unless the Privacy Commissioner of Canada has deemed it to be in the public interest to do so.
PIPEDA Case Summary: Language of consent and monitoring activity challenged
PIPEDA Case Summary: Video surveillance cameras at food processing plant questioned
After installing surveillance cameras in the workplace, a broadcasting company has agreed to inform its employees about the purpose and to adopt a policy regarding its use
PIPEDA Case Summary: After installing surveillance cameras in the workplace, a broadcasting company has agreed to inform its employees about the purpose and to adopt a policy regarding its use
PIPEDA Case Summary: Electronic monitoring does not yield any information, but practice is strongly discouraged
PIPEDA Case Summary: Employer hires private investigator to conduct video surveillance on employee
PIPEDA Case Summary: Video cameras and swipe cards in the workplace
PIPEDA Case Summary: Citizen objects to cable company broadcasting street activities on local channel and Web site
PIPEDA Case Summary: Employee objects to company's use of digital video surveillance cameras
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