Investigations into businesses

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The Office of the Privacy Commissioner of Canada (OPC) conducts independent and impartial investigations into the personal information handling practices of businesses subject to the Personal Information Protection and Electronic Documents Act (PIPEDA).

The OPC publishes a selection of case summaries and findings from its investigations to provide concrete examples of how PIPEDA applies to the day-to-day management of personal information by businesses.

For each case, the Office indicates the outcome using a set of defined terms for findings and dispositions.

For more information about the complaint and investigation process, read How the OPC Enforces PIPEDA.

Note: Complainants are not named in the summaries or reports. The organizations are not identified unless the Privacy Commissioner of Canada has deemed it to be in the public interest to do so.

PIPEDA Case Summary #2005-296

Language of consent and monitoring activity challenged

PIPEDA Case Summary: Language of consent and monitoring activity challenged

Date of findings:
PIPEDA Case Summary #2005-290

Video surveillance cameras at food processing plant questioned

PIPEDA Case Summary: Video surveillance cameras at food processing plant questioned

Date of findings:
PIPEDA Case Summary #2004-279

Surveillance of employees at work

PIPEDA Case Summary: Surveillance of employees at work

Date of findings:
PIPEDA Case Summary #2004-273

After installing surveillance cameras in the workplace, a broadcasting company has agreed to inform its employees about the purpose and to adopt a policy regarding its use

PIPEDA Case Summary: After installing surveillance cameras in the workplace, a broadcasting company has agreed to inform its employees about the purpose and to adopt a policy regarding its use

Date of findings:
PIPEDA Case Summary #2004-268

Electronic monitoring does not yield any information, but practice is strongly discouraged

PIPEDA Case Summary: Electronic monitoring does not yield any information, but practice is strongly discouraged

Date of findings:
PIPEDA Case Summary #2004-269

Employer hires private investigator to conduct video surveillance on employee

PIPEDA Case Summary: Employer hires private investigator to conduct video surveillance on employee

Date of findings:
PIPEDA Case Summary #2004-264

Video cameras and swipe cards in the workplace

PIPEDA Case Summary: Video cameras and swipe cards in the workplace

Date of findings:
PIPEDA Case Summary #2004-265

Video cameras in the workplace

PIPEDA Case Summary: Video cameras in the workplace

Date of findings:
PIPEDA Case Summary #2003-131

Citizen objects to cable company broadcasting street activities on local channel and Web site

PIPEDA Case Summary: Citizen objects to cable company broadcasting street activities on local channel and Web site

Date of findings:
PIPEDA Case Summary #2003-114

Employee objects to company's use of digital video surveillance cameras

PIPEDA Case Summary: Employee objects to company's use of digital video surveillance cameras

Date of findings:

Showing items 21 through 30 of 35.

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