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Giving individuals access to their personal information

Canada’s two federal privacy laws – the Privacy Act, which applies to federal government institutions, and the Personal Information Protection and Electronic Documents Act (PIPEDA), which applies to many private-sector organizations—give people a right to access the personal information organizations hold about them.

The laws require organizations to provide individuals with timely access to their personal information and to correct errors.

 This page offers links to information about providing access for businesses and federal institutions.

Responding to access to information requests under PIPEDA

Find information for businesses about providing individuals with access to their personal information.

Guidance on Deemed Denials under the Privacy Act

Read OPC guidance for ATIP coordinators within federal institutions about providing individuals with timely access to personal information.

Guidance on Managing Family Member/Household Accounts

Guidance for organizations to avoid the mishandling of personal account information when multiple household or family members are involved.

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