Language selection


Issue-specific guidance for businesses

The Personal Information Protection and Electronic Documents Act (PIPEDA) sets out 10 principles of fair information principles, which form the ground rules for the collection, use and disclosure of personal information.

In addition to providing general guidance on how to comply with PIPEDA, the Office of the Privacy Commissioner (OPC) offers guidance and tips related to the application of PIPEDA in certain situations or for particular issues.

Start here to find information that will help you ensure you comply with PIPEDA.


Recording phone calls

Purposes, consent

Policy statement

Policy statement on the collection, use and disclosure of genetic test results

Read the OPC’s position regarding the collection, use and disclosure of genetic test results.


Applying paragraphs 7(3)(d.1) and 7(3)(d.2) of PIPEDA

Find guidance for organizations on disclosing personal information without knowledge or consent of the individual when conducting certain investigations or addressing fraud.


Ashley Madison investigation takeaways

Takeaways of investigation


Guidelines for identification and authentication

Definitions, limiting collection, consent, privacy risks, safeguards, biometrics, related investigations


Landlord obligations and best practices

Limiting collection, protection and disposal of information


Employee snooping

Tips for education, information protection, monitoring, responding


Guidelines on privacy and online behavioural advertising

Personal information, user choice, restrictions, children


Frequently Asked Questions for Online Consent

Find information for businesses on how to obtain consent when collecting, using or sharing personal information.


Covert surveillance

Legal requirements, purpose, demonstrable need, consent, limiting collection, private investigators

Showing items 11 through 20 of 43.

Filter these results

Search by key word or choose from the filter options below to narrow the results.



Date modified: