Issue-specific guidance for businesses

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The Personal Information Protection and Electronic Documents Act (PIPEDA) sets out 10 principles of fair information principles, which form the ground rules for the collection, use and disclosure of personal information.

In addition to providing general guidance on how to comply with PIPEDA, the Office of the Privacy Commissioner (OPC) offers guidance and tips related to the application of PIPEDA in certain situations or for particular issues.

Start here to find information that will help you ensure you comply with PIPEDA.


Privacy Emergency Kit

Find guidance to help organizations handle personal information appropriately in the event of an emergency.


Guidelines on Privacy and Online Behavioural Advertising

Find guidelines for businesses to ensure online behavioural advertising practices comply with PIPEDA.


Guidance on Covert Video Surveillance in the Private Sector

Learn about privacy obligations and responsibilities for private sector organizations engaging in covert video surveillance.


Frequently Asked Questions for Online Consent

Find information for businesses on how to obtain consent when collecting, using or sharing personal information.


Collecting from kids? Ten tips for services aimed at children and youth

Find advice for businesses collecting, using and disclosing the personal information of children and youth.


Policy Position on Online Behavioural Advertising

Guideline for organizations using online behavioural advertising to collect and use data about individuals’ web activities. Addresses how PIPEDA applies.


A detailed guide for businesses doing e-marketing

Find information and examples explaining PIPEDA’s application to collecting electronic addresses for e-marketing.


Contemplating a Bring Your Own Device (BYOD) program?

Find privacy-related tips for businesses that are contemplating a BYOD program.


Is a Bring Your Own Device (BYOD) Program the Right Choice for Your Organization?

Find guidelines for businesses on what to consider when determining whether and how to implement a BYOD program.


Helpful tips for businesses doing e-marketing

Find essential tips for complying with PIPEDA when collecting electronic addresses for e-marketing.

Showing items 11 through 20 of 40.

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