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Investigations into federal institutions

The Office of the Privacy Commissioner of Canada (OPC) conducts investigations into the personal information handling practices of federal government institutions subject to the Privacy Act.

The Privacy Commissioner of Canada is subject to strict confidentiality obligations and can only make findings from investigations under the Privacy Act public in limited circumstances, such as through annual reports or special reports to Parliament.

On this page, you will find a selection of reports and summaries of investigations that have been made public. They demonstrate how the Act applies to the way the federal government collects, uses or discloses personal information.

For each case, the Office indicates the outcome using a set of defined terms for findings and dispositions.

Note: Complainants' names have been removed in the summaries and reports.

Commissioner's Findings: Privacy Act

Review of passport protection practices of four federal institutions

Commissioner's Findings 2020-2021 under the Privacy Act

Date of findings:
Commissioner's Findings: Privacy Act

Investigation into a privacy breach at Public Services and Procurement Canada

Commissioner's Findings 2020-2021 under the Privacy Act

Date of findings:
Commissioner's Findings: Privacy Act

RCMP contravened the Act by using certain types of non-conviction information for vulnerable sector checks without consent

Commissioner's Findings 2020-2021 under the Privacy Act

Date of findings:
Commissioner's Findings: Privacy Act

Employer’s disclosure related to a transgender individual was contrary to the Privacy Act

Commissioner's Findings 2020-2021 under the Privacy Act

Date of findings:
Commissioner's Findings: Privacy Act

Office of the Privacy Commissioner Compliance Monitoring of Statistics Canada’s Financial Transactions Project and Credit Agency Data Project: Final Report

Commissioner's Findings 2020-2021 under the Privacy Act

Date of findings:
Special Report to Parliament - Commissioner's Findings: Privacy Act

Police use of Facial Recognition Technology in Canada and the way forward

Special report to Parliament on the OPC’s investigation into the RCMP’s use of Clearview AI and draft joint guidance for law enforcement agencies considering the use of facial recognition technology

Commissioner's Findings: Privacy Act

CATSA’s notification to police about travellers with cannabis determined to be a contravention of the Privacy Act

Commissioner's Findings 2019-2020 under the Privacy Act

Date of findings:
Commissioner's Findings: Privacy Act

CBSA should only retain travellers’ digital device passcodes when necessary

Commissioner's Findings 2019-2020 under the Privacy Act

Date of findings:
Commissioner's Findings: Privacy Act

Video recording in the workplace at correctional institutions consistent with the Privacy Act

Commissioner's Findings 2019-2020 under the Privacy Act

Date of findings:
Commissioner's Findings: Privacy Act

Investigation into leak about Supreme Court candidate constrained by jurisdictional limitations

Commissioner's Findings 2019-2020 under the Privacy Act

Date of findings:

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