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Contact the Information Centre

Every year, the Office of the Privacy Commissioner (OPC) Information Centre responds to thousands of requests from Canadians for information about privacy. If you need information or want to ask a question, you can reach the OPC by mail, telephone or via an online information request form.

Telephone
9:00 a.m. to 4:00 p.m. ET

Toll-free: 1-800-282-1376
Phone: 819-994-5444
Fax: 819-994-5424
TTY: 819-994-6591

Online information request form
We aim to respond to written requests within 10 business days.

Use this simple online form to ask the OPC questions or request information.

Warning : online scam using OPC’s official symbol

There is a fraudulent email in circulation that claims to be from Commissioner Daniel Therrien and displays our Office’s official symbol. It claims to be from an organization calling itself the ‘Brigade Fédérale’. The email informs the recipient that they could be facing criminal charges and demands a response within 72 hours to avoid prosecution.

As with all phishing emails, you are advised to not provide any of the information requested nor to click on any links. We urge you to report the email to the Canadian Anti-Fraud Centre (RCMP) given the potential of identity theft, and read the information on protecting yourself from scams and fraud.

For additional tips for preventing identity theft, please consult our page entitled identity theft and you.

Mailing address
We aim to respond to written requests within 10 business days.

Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Québec
K1A 1H3

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