New international agreement enables joint action against unsolicited calls and electronic messages

June 14, 2016 – The Privacy Commissioner of Canada today marked the enactment of an agreement supporting cross-border collaboration among telecommunications regulators and consumer protection authorities around the globe versus spam and unwanted calls. 

Signatories to the London Action Plan Memorandum of Understanding (MOU) will now be able to share information and intelligence with each other to help in enforcement actions against perpetrators who may operate beyond national borders and beyond the reach of individual countries’ regulatory authorities.

Along with the Office of the Privacy Commissioner of Canada (OPC), the current signatories are: the Australian Communications and Media Authority; the Canadian Radio-television and Telecommunications Commission; the Korea Internet & Security Agency; the Authority for Consumers and Markets in the Netherlands; the Information Commissioner’s Office and Citizen Advice (consumer arm) in the United Kingdom; the Department of Internal Affairs in New Zealand; the National Consumer Commission in South Africa; and the Federal Communications Commission and Federal Trade Commission in the United States. Authorities in other countries have expressed a desire to commit to the MOU and may join in the future.

For the OPC, this agreement will help in meeting our responsibilities under Canada’s anti-spam law (CASL) with respect to address harvesting and spyware investigations, along with sharing investigative techniques and strategies developed by partner agencies with similar mandates. 

The OPC is committed to collaborating with partners in Canada and internationally, and has already signed agreements with our domestic CASL enforcement partners and with privacy protection counterparts in many other countries.

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