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Video: Canada and UK privacy authorities announce findings of a joint investigation into a global data breach at 23andMe

June 2025

Privacy Commissioner of Canada Philippe Dufresne and UK Information Commissioner John Edwards announce findings of a joint investigation into a global data breach that occurred at 23andMe at a press conference in Ottawa, Canada.


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Canada and UK 23andMe investigation findings 

[Video opens on a row of Canada flags against a wall with the following title:]

Press conference: Canada and UK privacy authorities announce findings of the 23andMe investigation

[Philippe Dufresne, Privacy Commissioner of Canada and John Edwards, UK Information Commissioner, meet outside on the street and shake hands. They then enter the press gallery on Parliament Hill in Ottawa, Canada, and sit down at a table on a podium in front of a row of Canada flags to address the journalists in the room and online.]

[Commissioner Dufresne speaks into the microphone:]

The breach serves as a cautionary tale for all organizations about the importance of data protection in an era of growing cyberthreats. It is particularly relevant at a time when more and more personal information is being collected, used, and shared in a growing digital economy.

[Commissioner Edwards speaks into the microphone:]

This shows the ongoing importance of cyber security. It’s about more than a set of technical measures to protect systems and networks. It’s about protecting people from harm by making sure that appropriate measures are put in place to keep their information safe.

[Text appears on screen against a white background:]

Tips to protect your personal information if you have been affected by a privacy breach:

  • Contact the company
  • Change your password
  • Monitor your accounts
  • Stay vigilant

The video closes with the signature of the Office of the Privacy Commissioner of Canada.


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