Guidance for businesses that collect kids' information

While the Personal Information Protection and Electronic Documents Act (PIPEDA) does not differentiate between adults and youth, the Office of the Privacy Commissioner of Canada (OPC) has consistently viewed personal information relating to youth and children as being particularly sensitive and must be handled accordingly. We have also taken the position that in all but exceptional cases, consent for the collection, use and disclosure of the personal information of children under the age of 13 must be obtained from their parents or guardians.

Explore the links on this page to find advice for your business on collecting, using and disclosing the personal information of children and youth.

Collecting from kids? Ten tips for services aimed at children and youth

Find advice for businesses collecting, using and disclosing the personal information of children and youth.

Investigations of businesses related to kids’ privacy

Access links to investigations of businesses conducted by the OPC under PIPEDA into issues related to the privacy of children and youth.

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