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Improving Privacy Practices for Legal Apps: A Best Practices Guide


Faculty of Law (Common Law Section), University of Ottawa



Project Leader(s)

Amy Salyzyn


In this project, a team from the University of Ottawa, Faculty of Law, consisting of Professors Amy Salyzyn, Teresa Scassa, Jena McGill and Suzanne Bouclin, developed a guide outlining best privacy practices for developing legal apps.

The guide, titled “Improving Privacy Practices for Legal Apps: A Best Practices Guide,” aims to provide guidance on privacy issues that is relevant and practical for legal app developers in Canada. To this end, the team took significant measures to ensure that legal app developers, as well as other stakeholders from legal practice, academia and civil society, were consulted and solicited for feedback throughout the project. In addition to holding a workshop with key stakeholders, the team also solicited online and in-person feedback from a variety of interested parties.

The format adopted was a direct result of feedback that the team received from legal app developers and other stakeholders, which emphasized the need for “entry-level” but thorough information about compliance with PIPEDA and the importance of providing guidance that was not overly cumbersome or prescriptive. The fact that legal apps in Canada vary significantly in functionality and technical specification, and are part of a quickly developing and changing industry, also supported the development of adaptable and flexible guidance.

Project deliverables are available in the following language(s):


OPC Funded Project

This project received funding support through the Office of the Privacy Commissioner of Canada’s Contributions Program. The opinions expressed in the summary and report(s) are those of the authors and do not necessarily reflect those of the Office of the Privacy Commissioner of Canada. Summaries have been provided by the project authors. Please note that the projects appear in their language of origin.

Contact Information

University of Ottawa, Faculty of Common Law
Fauteux Hall
57 Louis Pasteur Street
Ottawa, Ontario
K1N 6N5
(613) 562-5794
E-mail: Amy Salyzyn

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