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Privacy Act compliance help

The Treasury Board of Canada Secretariat (TBS) is responsible for preparing policy instruments concerning the operation of the Privacy Act and its regulations. This includes issuing directives and guidelines related to the Privacy Act.

However, as the Office of the Privacy Commissioner of Canada (OPC) is responsible for overseeing compliance with the Act, it has also developed some information and guidance to help federal institutions better understand their obligations and the OPC’s expectations, and improve their personal information handling practices.

Privacy Impact Assessments (PIAs)

Process, expectations, tips, submit online

A Matter of Trust: Integrating Privacy and Public Safety in the 21st Century

Personal information, reasonable expectations, program development, oversight

Electronic Disclosure of Personal Information in the Decisions of Administrative Tribunals

Find guidelines for administrative tribunals contemplating the publication of their decisions online.

Guidance for government departments on deemed denials under the Privacy Act

Exceptions to access rights, timeliness, complaints

Outsourcing for government departments

Guidance, relevant investigations

Public interest disclosures by federal institutions under the Privacy Act

Guidance, disclosures without consent, public interest, Section 8(2)(m), notify OPC

Retention and disposal

Principles, best practices

Video surveillance of public places

Guidelines, demonstrable need, policies

Privacy Act investigation process

Process, obligations, timing

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