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File a formal privacy complaint

OPC website unavailable

Please note that the option to send complaints online will be unavailable intermittently from 9 am to 5 p.m. ET on Saturday, June 22, 2024, due to scheduled maintenance. We apologize for any inconvenience.

If you think your personal information has been mishandled, the Office of the Privacy Commissioner of Canada (OPC) encourages you to first bring your concerns to the organization holding your information. Many times you can resolve privacy issues directly with businesses or federal institutions.

If you can’t resolve the issue directly with the organization, you may decide to file a formal complaint. Choose one of the options below.

File a complaint about a business

Learn how to file a complaint about a business under the Personal Information Protection and Electronic Documents Act (PIPEDA) and access the complaint form.

File a complaint about a federal institution

Learn how to file a complaint about a federal government institution under the Privacy Act and access the complaint form.

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