Provide information that is relevant to your users/customers
Avoid templates and boiler-plate language. Other organizations’ privacy policies may serve as useful references for style, formatting, and/or approach, but your policy should be unique to your organization.
2. Be specific and provide meaningful information
Make it clear what personal information is collected and for what purpose. If you disclose personal information to “third parties”, explain who those parties are, or what services they provide.
3. It’s about more than cookies
While it is advisable to explain how cookies and similar technologies may be used on your site, don’t stop there. People also want to know how the information they submit will be used and/or disclosed.
4. Tell customers about privacy choices
Explain choices you offer regarding the collection, use or disclosure of their information (e.g. opting out of the use of personal information for marketing purposes), and how they can exercise those choices.
5. Explain how customers can access their data
Provide a clear explanation of how people can obtain access to their personal information held by your organization, and how they can request correction or deletion of this information.
6. Update your online privacy information regularly
Provide contact information
7. Make it easy to contact you
Provide people with multiple, privacy-specific contact options so that they can easily raise privacy questions or complaints, or request access to their personal information. Make this information available in one or more prominent locations on your site.
Make privacy information accessible
8. Make privacy information easy to find:
9. Use plain language:
Avoid writing in a ‘legalistic’ manner. Explain your practices in language that will be understood by the average visitor to your site.�Keep the document as short as possible, while providing the information people need to know.
10. Structure your policy for ease of reference:
Visit our guide for businesses and organizations.
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