Issue-specific guidance for businesses

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The Personal Information Protection and Electronic Documents Act (PIPEDA) sets out 10 principles of fair information principles, which form the ground rules for the collection, use and disclosure of personal information.

In addition to providing general guidance on how to comply with PIPEDA, the Office of the Privacy Commissioner (OPC) offers guidance and tips related to the application of PIPEDA in certain situations or for particular issues.

Start here to find information that will help you ensure you comply with PIPEDA.


Guidelines for Online Consent

Find guidance for businesses on what they should do to obtain meaningful consent online.


Truncated Credit Card Numbers

Information for organization on why they should use truncated credit card numbers and the related privacy benefits.


Guidance on Managing Family Member/Household Accounts

Guidance for organizations to avoid the mishandling of personal account information when multiple household or family members are involved.

Privacy and Outsourcing for Businesses

Find information related to outsourcing in accordance with PIPEDA.


Ten Tips for a Better Online Privacy Policy and Improved Privacy Practice Transparency

Find information for businesses to help develop better privacy policies.


Seizing Opportunity: Good Privacy Practices for Developing Mobile Apps

Learn about the key privacy considerations for businesses designing and developing mobile apps.


Cloud Computing for Small and Medium-sized Enterprises

Find information for SMEs about privacy responsibilities and considerations in relation to cloud computing.


Getting Accountability Right with a Privacy Management Program

Read guidance on what it means to be an accountable organization and how to build a privacy management program.


Privacy and the Proceeds of Crime (Money Laundering) and Terrorist Financing Act for customer-facing employees

Review information to help customer-facing staff balance customers’ privacy rights and organization’s PCMLTFA reporting requirements.


Data at Your Fingertips Biometrics and the Challenges to Privacy

Read information for the government and private sector about the privacy implications of biometrics and how to strengthen privacy safeguards for biometric systems.

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