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Issue-specific guidance for businesses

The Personal Information Protection and Electronic Documents Act (PIPEDA) sets out 10 principles of fair information principles, which form the ground rules for the collection, use and disclosure of personal information.

In addition to providing general guidance on how to comply with PIPEDA, the Office of the Privacy Commissioner (OPC) offers guidance and tips related to the application of PIPEDA in certain situations or for particular issues.

Start here to find information that will help you ensure you comply with PIPEDA.


Policy position on online behavioural advertising

Types of ads, personal information, consent, opt out, restrictions


Bring Your Own Device (BYOD)

Find privacy-related tips for businesses that are contemplating a BYOD program.


Is a Bring Your Own Device (BYOD) Program the Right Choice for Your Organization?

Find guidelines for businesses on what to consider when determining whether and how to implement a BYOD program.


Helpful tips for businesses doing e-marketing

Collecting electronic addresses


Privacy handbook for lawyers

PIPEDA requirements for legal profession


Tips for communicating privacy practices to users

Find tips for app developers on communicating privacy practices to users


Retention and disposal

Principles, best practices


Truncated Credit Card Numbers

Information for organization on why they should use truncated credit card numbers and the related privacy benefits.


Guidance for businesses on managing family member/household accounts

Consent, account holders, staff training, related investigations


Outsourcing for businesses

PIPEDA provisions, data protection, foreign partners, related investigations

Showing items 21 through 30 of 42.

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