Issue-specific guidance for businesses
The Personal Information Protection and Electronic Documents Act (PIPEDA) sets out 10 principles of fair information principles, which form the ground rules for the collection, use and disclosure of personal information.
In addition to providing general guidance on how to comply with PIPEDA, the Office of the Privacy Commissioner (OPC) offers guidance and tips related to the application of PIPEDA in certain situations or for particular issues.
Start here to find information that will help you ensure you comply with PIPEDA.
Find guidance for organizations developing and implementing retention and disposal practices for personal information.
Find guidance for businesses on what they should do to obtain meaningful consent online.
Information for organization on why they should use truncated credit card numbers and the related privacy benefits.
Guidance for organizations to avoid the mishandling of personal account information when multiple household or family members are involved.
Find information related to outsourcing in accordance with PIPEDA.
Find information for businesses to help develop better privacy policies.
Learn about the key privacy considerations for businesses designing and developing mobile apps.
Find information for SMEs about privacy responsibilities and considerations in relation to cloud computing.
Read guidance on what it means to be an accountable organization and how to build a privacy management program.
Privacy and the Proceeds of Crime (Money Laundering) and Terrorist Financing Act for customer-facing employees
Review information to help customer-facing staff balance customers’ privacy rights and organization’s PCMLTFA reporting requirements.
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