Issue-specific guidance for businesses

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The Personal Information Protection and Electronic Documents Act (PIPEDA) sets out 10 principles of fair information principles, which form the ground rules for the collection, use and disclosure of personal information.

In addition to providing general guidance on how to comply with PIPEDA, the Office of the Privacy Commissioner (OPC) offers guidance and tips related to the application of PIPEDA in certain situations or for particular issues.

Start here to find information that will help you ensure you comply with PIPEDA.


Is a Bring Your Own Device (BYOD) Program the Right Choice for Your Organization?

Find guidelines for businesses on what to consider when determining whether and how to implement a BYOD program.


Helpful tips for businesses doing e-marketing

Find essential tips for complying with PIPEDA when collecting electronic addresses for e-marketing.


PIPEDA and Your Practice

PIPEDA and your legal practice is a handbook for lawyers providing an overview of PIPEDA requirements as they may apply to lawyers and law firms in private practice and some corporate counsel.


Ten Tips for Communicating Privacy Practices to Your App's Users

Find tips for app developers on communicating privacy practices to users.


Personal Information Retention and Disposal: Principles and Best Practices

Find guidance for organizations developing and implementing retention and disposal practices for personal information.


Truncated Credit Card Numbers

Information for organization on why they should use truncated credit card numbers and the related privacy benefits.


Guidance on Managing Family Member/Household Accounts

Guidance for organizations to avoid the mishandling of personal account information when multiple household or family members are involved.

Privacy and Outsourcing for Businesses

Find information related to outsourcing in accordance with PIPEDA.


Seizing Opportunity: Good Privacy Practices for Developing Mobile Apps

Learn about the key privacy considerations for businesses designing and developing mobile apps.


Cloud Computing for Small and Medium-sized Enterprises

Find information for SMEs about privacy responsibilities and considerations in relation to cloud computing.

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