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PIPEDA compliance help

The Office of the Privacy Commissioner of Canada has developed a number of resources to help businesses better understand their obligations under the Personal Information Protection and Electronic Documents Act (PIPEDA), and how the Act applies in certain situations and to specific issues.

On this page you can access guidance and tips created to help businesses handle personal information in accordance with PIPEDA.

Privacy guide for businesses

Privacy principles, complaints, audits, federal court

Introduction to PIPEDA for your business

A short video introduction designed to help businesses that are subject to PIPEDA understand their basic obligations.

Issue-specific guidance for businesses

Find guidance and tips related to the application of PIPEDA in certain situations or with respect to particular issues.

PIPEDA compliance and training tools

Training materials for organizations and their staff who handle personal information. Find privacy tips for your business, help building a privacy plan, a self-assessment tool and more.

PIPEDA interpretation bulletins

Read how certain key concepts in PIPEDA have been interpreted by the OPC and the courts.

Advisory services for businesses

Find out how the OPC can help businesses to proactively identify and address privacy issues.

Ten tips for avoiding complaints to the OPC

Follow these tips to reduce the likelihood of a customer filing a privacy complaint against your business.

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