PIPEDA compliance help
The Office of the Privacy Commissioner of Canada has developed a number of resources to help businesses better understand their obligations under the Personal Information Protection and Electronic Documents Act (PIPEDA), and how the Act applies in certain situations and to specific issues.
On this page you can access guidance and tips created to help businesses handle personal information in accordance with PIPEDA.
Learn about PIPEDA and find information to help businesses understand and comply with the law.
Find guidance and tips related to the application of PIPEDA in certain situations or with respect to particular issues.
Read how certain key concepts in PIPEDA have been interpreted by the OPC and the courts.
Find tips to help businesses respect privacy, and a graphic version you can print and post.
Watch a brief video for businesses to understand the basic requirements of PIPEDA.
Try a short quiz designed for businesses to test privacy knowledge and raise awareness of privacy issues.
Read guidance on what it means to be an accountable organization and how to build a privacy management program.
Follow these tips to reduce the likelihood of a customer filing a privacy complaint against your business.
Use this tool to help ensure your business has proper privacy procedures and complies with privacy law.
Try a tool designed to help organizations evaluate how well they are protecting and safeguarding personal information.
Use this diagnostic tool designed to help organizations assess their personal information management practices against the principles of PIPEDA.
Find out how PIPEDA applies to personal information collected before the Act came into force.
Organizations' Guide to Complaint Investigations under the Personal Information Protection and Electronic Documents Act
Find information about the investigation process and frequently asked questions about investigations.
Find guidance for organizations on disclosing personal information without knowledge or consent of the individual when conducting certain investigations or addressing fraud.
Read a brief explanation of parts 2 to 5 of PIPEDA.
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