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What is PIPEDA and does it apply to my business?

July 2019

A short video explains what PIPEDA is and whether it applies to your business. This video complements our PIPEDA in Brief webpage.

View transcript

What is PIPEDA and does it apply to my business?

Narrator: PIPEDA is a federal law that sets out the rules for how businesses can collect, use and disclose personal information in the course of commercial activities.

[On screen, in the background, there is a photo of a man fixing a bicycle in a shop setting. An image of the Canadian flag appears on top of this photo. Then the image changes to a picture of a small business and icons representing people move across the screen into the business.]

Text appears on screen: What organizations are subject to PIPEDA?

Narrator: PIPEDA applies to most businesses across Canada except in Quebec, B.C. and Alberta, which have private sector privacy laws that are substantially similar to PIPEDA.

[A map of Canada appears on the screen and Quebec, BC and Alberta are highlighted as the narrator says the words]

Narrator: But even in those provinces, PIPEDA covers businesses that operate in federally regulated industries—such as transportation, telecommunications and banking.

[A truck, a telecommunications tower and a bank appear in front of the map of Canada as the narrator speaks the examples of federally regulated industries.]

Narrator: Across Canada, PIPEDA also applies to personal information that crosses any provincial and national borders, regardless of which province or territory they’re based in.

[The truck, tower and bank disappear and an icon of a person appears in front of the map of Canada and arrows move out in the eastern, western and southern directions.]

Text on screen changes to say: Does PIPEDA apply to your business? There’s a good chance it does.

Questions? Comments? Contact our Office at 1-800-282-1376.

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