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Introduction to PIPEDA for your business

July 2019

Have questions about your privacy responsibilities? You’re in the right place.

This introduction is for businesses looking for help to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s federal private sector privacy law.

The goal of this introduction is to offer you information on how to meet your obligations under federal privacy law, and to help you learn why good privacy practices are good for business.

Where would you like to start?



Good privacy is good for business.

Canadians tell us that the more they trust a company, the more likely they are to do business with them. Getting privacy right is your opportunity to demonstrate that you deserve their trust—and their business.

At the end of the day, your business is responsible for protecting the personal information you have collected.

Build privacy protections into everything your business does, and have clear policies and procedures for the collection, use and disclosure of personal information. The best way to do this is by developing a privacy management program that covers all aspects of how you handle personal information.

The OPC can help. There is guidance on this and much more.

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