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Issue-specific guidance for businesses

The Personal Information Protection and Electronic Documents Act (PIPEDA) sets out 10 principles of fair information principles, which form the ground rules for the collection, use and disclosure of personal information.

In addition to providing general guidance on how to comply with PIPEDA, the Office of the Privacy Commissioner (OPC) offers guidance and tips related to the application of PIPEDA in certain situations or for particular issues.

Start here to find information that will help you ensure you comply with PIPEDA.


Political parties

How political parties can respect privacy


Guidance on inappropriate data practices: Interpretation and application of subsection 5(3)

Find examples of practices that the OPC generally considers inappropriate under PIPEDA.

Policy statement

Policy statement on the collection, use and disclosure of genetic test results

Read the OPC’s position regarding the collection, use and disclosure of genetic test results.


Protecting personal information: Cannabis transactions

Personal information, limiting collection, safeguards, advice for retailers and purchasers


Policies and transparency

Good privacy policies, best practices


Tips for containing and reducing the risks of a privacy breach

Learn what businesses should do when responding to a privacy breach.


Guidelines for obtaining meaningful consent

Practical and actionable guidance regarding what organizations should do to ensure that they obtain meaningful consent.


Recording phone calls

Purposes, consent


Applying paragraphs 7(3)(d.1) and 7(3)(d.2) of PIPEDA

Find guidance for organizations on disclosing personal information without knowledge or consent of the individual when conducting certain investigations or addressing fraud.


Ashley Madison investigation takeaways

Takeaways of investigation

Showing items 1 through 10 of 42.

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