Issue-specific guidance for businesses

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The Personal Information Protection and Electronic Documents Act (PIPEDA) sets out 10 principles of fair information principles, which form the ground rules for the collection, use and disclosure of personal information.

In addition to providing general guidance on how to comply with PIPEDA, the Office of the Privacy Commissioner (OPC) offers guidance and tips related to the application of PIPEDA in certain situations or for particular issues.

Start here to find information that will help you ensure you comply with PIPEDA.


Applying paragraphs 7(3)(d.1) and 7(3)(d.2) of PIPEDA

Find guidance for organizations on disclosing personal information without knowledge or consent of the individual when conducting certain investigations or addressing fraud.


Guidelines for Identification and Authentication

Find guidelines for businesses on how to identify and authenticate individuals in a manner that complies with PIPEDA.


10 Privacy Tips for the Rental Housing Sector

Find tips for landlords that address common privacy issues in the rental housing sector.


Ten Tips for Addressing Employee Snooping

Get advice on how to prevent and address employee snooping.


Guidelines on Privacy and Online Behavioural Advertising

Find guidelines for businesses to ensure online behavioural advertising practices comply with PIPEDA.


Privacy Emergency Kit

Find guidance to help organizations handle personal information appropriately in the event of an emergency.


Frequently Asked Questions for Online Consent

Find information for businesses on how to obtain consent when collecting, using or sharing personal information.


Guidance on Covert Video Surveillance in the Private Sector

Learn about privacy obligations and responsibilities for private sector organizations engaging in covert video surveillance.


Collecting from kids? Ten tips for services aimed at children and youth

Find advice for businesses collecting, using and disclosing the personal information of children and youth.

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