Issue-specific guidance for businesses
The Personal Information Protection and Electronic Documents Act (PIPEDA) sets out 10 principles of fair information principles, which form the ground rules for the collection, use and disclosure of personal information.
In addition to providing general guidance on how to comply with PIPEDA, the Office of the Privacy Commissioner (OPC) offers guidance and tips related to the application of PIPEDA in certain situations or for particular issues.
Start here to find information that will help you ensure you comply with PIPEDA.
Read questions and answers for businesses on how the PCMLTFA affects privacy obligations under PIPEDA.
Find information and guidance for private sector organizations on making proper privacy related decisions in a possible pandemic situation.
Find information for businesses on transferring personal information to third parties, including those operating outside of Canada.
Learn about PIPEDA and find information to help businesses understand and comply with the law.
Learn how to comply with PIPEDA when recording telephone calls with customers.
Find information and guidance for businesses about using overt video surveillance in a way that respects privacy law.
Find guidance for businesses on the practice of asking for photo identification to verify credit card purchases.
Read guidance that businesses can use to respond appropriately when a privacy breach occurs.
Find information for businesses about how PIPEDA applies to the collection, use and disclosure the SIN.
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