PIPEDA compliance help

Find resources to help your business better understand and meet its obligations under Canada’s private-sector privacy law, the Personal Information Protection and Electronic Documents Act (PIPEDA).

Getting started

Personal Information Protection and Electronic Documents Act (PIPEDA)
Learn about PIPEDA legislation, fair information principles, and other related regulations.

Privacy guide for businesses
Overview of key obligations for businesses under PIPEDA

PIPEDA self-assessment tool
Use this diagnostic tool to help your organization assess its personal information management practices against the principles of PIPEDA.

Introduction to PIPEDA for your business
Video series – Build good privacy practices into everything that your business does.

How to comply with PIPEDA

Setting up a strong privacy management program
Guidance on what it means to be an accountable organization and how to build a privacy management program

Issue-specific guidance for businesses
Practical guidance on common privacy issues to help your business comply with PIPEDA

PIPEDA interpretation bulletins
Read how certain key concepts in PIPEDA have been interpreted by the OPC and the courts.

Responding to access to information requests under PIPEDA
Access principle, exceptions, time limits

Deceptive design
Design with privacy in mind: Identifying and avoiding deceptive design practices

Privacy handbook for lawyers
PIPEDA requirements for legal professionals

Managing incidents

Privacy breaches
How to prevent, assess, report and contain a privacy breach

OPC investigations into businesses
Explore reports and summaries of the OPC’s investigations into the personal information handling practices of organizations subject to PIPEDA.

Enforcement of PIPEDA
Overview of process, complaint intake procedures, resolutions, investigations, findings, and follow-ups

Guide to investigations
Organizations’ guide to complaint investigations under PIPEDA

Learning and training tools

PIPEDA presentation package for businesses
A presentation package that provides all the tools necessary for an introductory presentation.

Privacy quiz for businesses
A short quiz for businesses to test their privacy knowledge and raise awareness of privacy issues.

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Find out how the OPC can help your business to proactively identify and address privacy issues by contacting the Advisory services for businesses