Investigations into businesses

Filter these results

Search by key word or choose from the filter options below to narrow the results.


Dispositions

Complaint Types

Sectors

Topics

Principles

Date of Findings


The Office of the Privacy Commissioner of Canada (OPC) conducts independent and impartial investigations into the personal information handling practices of businesses subject to the Personal Information Protection and Electronic Documents Act (PIPEDA).

The OPC publishes a selection of case summaries and findings from its investigations to provide concrete examples of how PIPEDA applies to the day-to-day management of personal information by businesses.

For each case, the Office indicates the outcome using a set of defined terms for findings and dispositions.

For more information about the complaint and investigation process, read How the OPC Enforces PIPEDA.

Note: Complainants are not named in the summaries or reports. The organizations are not identified unless the Privacy Commissioner of Canada has deemed it to be in the public interest to do so.

PIPEDA Case Summary #2009-015

Individual’s creditor leaves legal debt-recovery document at his workplace

PIPEDA Report of Findings: Individual’s creditor leaves legal debt-recovery document at his workplace

Date of findings:
Settled case summary #2010-001

Dental benefit information available to parents with daughter’s consent (January 6, 2010)

PIPEDA Case Summary: Dental benefit information available to parents with daughter’s consent

Date of findings:
PIPEDA Case Summary #2009-014

Fraud detection not an acceptable reason to collect driver’s licence numbers for store memberships

PIPEDA Report of Findings: Fraud detection not an acceptable reason to collect driver’s licence numbers for store memberships

Date of findings:
PIPEDA Case Summary #2009-013

Publisher collected and used e-mail addresses for marketing without consent

PIPEDA Report of Findings: Publisher collected and used e-mail addresses for marketing without consent

Date of findings:
PIPEDA Case Summary #2009-012

Bank not responsible after new account was opened using stolen identity

PIPEDA Report of Findings: Bank not responsible after new account was opened using stolen identity

Date of findings:
PIPEDA Case Summary #2009-011

Transit driver objects to use of technology (MDT and GPS) on company vehicle

PIPEDA Report of Findings: Transit driver objects to use of technology (MDT and GPS) on company vehicle

Date of findings:
PIPEDA Case Summary #2008-398

Telemarketer’s collection and disclosure of personal information deemed to be non-consensual

PIPEDA Case Summary: Telemarketer’s collection and disclosure of personal information deemed to be non-consensual

Date of findings:
PIPEDA Report of Findings #2009-010

Assistant Commissioner recommends Bell Canada inform customers about Deep Packet Inspection

PIPEDA Report of Findings: Assistant Commissioner recommends Bell Canada inform customers about Deep Packet Inspection

Date of findings:
PIPEDA Case Summary #2009-001

Bus terminal video surveillance is challenged by company employee

PIPEDA Report of Findings: Bus terminal video surveillance is challenged by company employee

Date of findings:
PIPEDA Case Summary #2009-009

Complaint under PIPEDA against Accusearch Inc., doing business as Abika.com

PIPEDA Report of Findings: Complaint under PIPEDA against Accusearch, Inc., doing business as Abika.com

Date of findings:

Showing items 151 through 160 of 607.

Date modified: